Summary
Overview
Work History
Education
Skills
Languages
Certification
Personal Info
References
Timeline
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PAULO B. PINEDA

PAULO B. PINEDA

Mount Pearl,NL

Summary

Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Food Counter Attendant

Sunrise Ventures Inc. Tim Hortons
Mount Pearl, Newfoundland and Labrador
03.2023 - Current
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Adhered strictly to established sanitation procedures for safe food handling practices at all times.
  • Processed order transactions and handled debit and cash operations.
  • Greeted guests with friendliness and professionalism.
  • Stocked shelves with merchandise in accordance with company standards.
  • Maintained and clean and tidy dining area, including tables, outdoor patio and condiment stations.

Outlet Manager

CRAVIA INC. – CINNABON/SEATTLE’S BEST COFFEE
Dubai, United Arab Emirates
08.2019 - 01.2023
  • Coordinate daily customer service operations (orders, payments)
  • Ensure that health, safety and security rules are followed for both staff and customers
  • Prepares daily sales report, weekly reports, monthly, inventory report and profit & loss statement
  • Monitor and maintain store inventory
  • Handles complaints from customers
  • Providing supervision, leadership and direction to all employees in daily store operation

Education

BS - Commerce - Major in Computer Science

Centro Escolar University
Manila, Philippines

Skills

  • Cash handling
  • Sales
  • Quick learner
  • Efficient multitasking
  • Cleaning and organization
  • Accurate sales transactions
  • Inventory monitoring
  • Customer assistance

Languages

English
Professional
Tagalog
Professional

Certification

NL First Aid Emergency First Aid & CPR,Level C Basic

From: May 18,2024-May 18,2027

Personal Info

Date of Birth:  03 March 1981

Place of Birth: Manila, Philippines Civil Status Married

Nationality:      Filipino

Height:             5’8”

References

Xzac Virtudez                         Kat Laz

Store Manager                       Asst.Store Manager

Tim Hortons                           Tim Hortons

709 219 2242                         709 327 7242

Michelle Miranda

Former Supervisor

Tim Hortons

709 740 2876

Timeline

Food Counter Attendant

Sunrise Ventures Inc. Tim Hortons
03.2023 - Current

Outlet Manager

CRAVIA INC. – CINNABON/SEATTLE’S BEST COFFEE
08.2019 - 01.2023

BS - Commerce - Major in Computer Science

Centro Escolar University

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PAULO B. PINEDA