Overview
Work History
Education
Skills
Languages
Timeline
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Paulo Araujo

OTTAWA

Overview

15
15
years of professional experience

Work History

INSURANCE BROKER

MARÇAL CORRETORA DE SEGUROS
10.2012 - Current
  • Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
  • Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.

CARPENTER

ROMILTON DOS SANTOS CAVALHEIRO CONSTRUCOES
08.2016 - 10.2021
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
  • Demonstrated close attention to detail to verify quality and accuracy of work.

ASSISTANT COLLECTOR

CENTRAL COBRANÇAS LTDA
08.2009 - 07.2012
  • Collaborated with the collections team to develop strategies for recovering overdue payments from delinquent accounts.
  • Assisted in debt recovery efforts for outstanding accounts, resulting in reduced losses for the organization.
  • Utilized persuasive communication skills to secure payments from reluctant debtors, achieving higher-than-average collection rates.
  • Improved customer satisfaction by efficiently resolving billing disputes and addressing inquiries.

Education

Technical Diploma - Insurance

ESCOLA NACIONAL DE SEGURO (FUNENSEG)
CASCAVEL, BRAZIL
08.2011

Skills

  • Proactive team player
  • Skilled negotiator
  • Negotiation abilities
  • Driven
  • Talented salesperson
  • Excellent communication skills
  • Door hanging
  • Stair stingers
  • Construction management
  • Finish Carpentry

Languages

English
Professional Working
Portuguese
Native or Bilingual
ESPANHOL
Professional Working

Timeline

CARPENTER

ROMILTON DOS SANTOS CAVALHEIRO CONSTRUCOES
08.2016 - 10.2021

INSURANCE BROKER

MARÇAL CORRETORA DE SEGUROS
10.2012 - Current

ASSISTANT COLLECTOR

CENTRAL COBRANÇAS LTDA
08.2009 - 07.2012

Technical Diploma - Insurance

ESCOLA NACIONAL DE SEGURO (FUNENSEG)

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Paulo Araujo