PAULINE LEE
montreal
Summary
A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Offering strong communication and organizational skills, eager to learn and develop in the environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail.
Overview
6
6
years of professional experience
Work History
Cashier
Dessert Coreen Crofre
04.2024 - Current
- Resolved and de-escalated issues to address customer concerns
- Provided efficient and courteous service to customers at all times
- Maintained cash accuracy by working with supervisor to correct deficiencies
Barista
Cafe MOMO
09.2022 - 04.2024
- Utilized cash register or POS system to receive and process payments
- Responded quickly to meet customer needs and resolve problems
- Prepared and served coffee, espresso drinks, and teas
Baker
Uncle Tetsu
12.2021 - 07.2022
- Worked with a big group of coworkers to complete tasks
- Managed and coordinated multiple projects while ensuring timely completion
Wedding Assistant
03.2019 - 12.2019
- Inspected event facilities to conform to event needs and identify and immediately correct issues
- Documented services performed and updated checklists
- Assisted employers with event planning, organization and setup
- Assisted clients with shopping, transportation and housekeeping activities
Education
Bachelor of Arts - Human Relations
Concordia University
Montreal, QCDiploma - Social Science
Dawson college
01.2024
Skills
- Teamwork and Collaboration
- Excellent Communication
- Reliability
- Guest inquiries
- Basic Math Competence
- Customer Service
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Dessert Coreen Crofre
04.2024 - Current
Barista
Cafe MOMO
09.2022 - 04.2024
Baker
Uncle Tetsu
12.2021 - 07.2022
Wedding Assistant
03.2019 - 12.2019
Diploma - Social Science
Dawson college
Bachelor of Arts - Human Relations
Concordia University
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