Paul LeMere
Lancaster
Summary
Accomplished sales leader recognized for optimizing departmental operations and improving client satisfaction. Expertise in inventory control and performance management enables consistent achievement of business objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
GM/Director of Sales
Aloft Buffalo Airport Hotel
Cheektowaga
06.2024 - Current
- Cultivated and sustained loyal, long-term customer relationships via strategic account management.
- Delivered exceptional client experiences through proactive leadership of associates and managers.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Fostered positive work environment through team-building activities that enhanced collaboration among departments.
Education
Associate of Science - Hospitality Management
Erie Community College
Buffalo, NY05-1986
Skills
- Strategic account management
- Budget management
- Sales forecasting
- Inventory control
- Customer service and relations
- Sales strategy
- Cross-department collaboration
- Effective communication
- Employee training and development
- Departmental operations management
- Performance improvement
Affiliations
- Catholic Charities volunteer
- 2nd Chance Animal Shelter
- United States National Parks volunteer
Accomplishments
- 3 X winner of Marriott's Bill Tiefel Award for customer service
- 4X winner of Marriott's Manager of the Month (4 different departments)
- Recognized by State Senator Chuck Schumer for training over 1000 associates on TIPS program
Certification
- TIPS (Training for intervention procedures) Trainer
Timeline
GM/Director of Sales
Aloft Buffalo Airport Hotel
06.2024 - Current
Associate of Science - Hospitality Management
Erie Community College