Olivier Dubeau
Gatineau,Canada
Summary
Bilingual Senior Key Account Manager with over 10 years of experience in managing multimillion-dollar portfolios in government, healthcare, and hospitality sectors. Expertise in developing accounts, securing competitive RFPs, and implementing solutions that enhance operational efficiency and compliance. Recognized for strong consultative selling skills and building executive-level relationships to align technical and business priorities. Fluent in French and English, facilitating effective communication across diverse client bases.
Overview
19
19
years of professional experience
Work History
Director of Sales and Partnerships
Northern Block
Gatineau, Canada
11.2021 - Current
- Managed strategic accounts in government and regulated sectors, ensuring compliance and identifying upsell opportunities.
- Secured partnerships with global organizations like Thales, Lévio, CGI, IATA, and Canadian Bank Note to enhance market credibility.
- Led successful bids for government RFPs, increasing revenue and market share.
- Aligned service offerings around digital trust, AI, and cloud adoption to achieve measurable client outcomes.
- Cultivated relationships with executives and procurement leaders to foster collaboration and growth.
- Acquired over $1M in provincial and federal grants for innovation and product development.
- Strengthened ties with key industry players to facilitate service expansion.
Director of Business Development
Continuum Loop Inc.
, Canada
07.2021 - 10.2021
- Focused on Self-Sovereign Identity (SSI) consulting, helping organizations realize the value of decentralized identity technologies
- Educated leading organizations on how they could reduce digital identity costs while creating trusted relationships with customers, employees, and partners
- Played a key role in shifting the narrative around digital identity from a liability to a potential revenue source, leading to successful business development opportunities.
Senior Account Manager - Public Sector
Grand & Toy
National Capital Region, Canada
01.2013 - 03.2020
- Built federal and healthcare portfolio from inception to $6.5M annually while achieving revenue targets.
- Secured contracts with major federal clients, including DND, ESDC, PSPC, and Statistics Canada.
- Contributed to successful acquisition of over $20M in federal RFPs for various contracts.
- Negotiated pricing agreements to enhance profitability and ensure compliance with federal procurement standards.
- Developed strategic account plans and led competitive RFx responses to secure multi-year agreements.
- Conducted quarterly business reviews and analyzed KPIs to drive operational improvements and enhance customer satisfaction.
Waiter / Bartender
Cage Aux Sports Gatineau
Gatineau, Quebec
09.2006 - 07.2013
- Delivered customer service in a fast-paced hospitality environment, balancing high-volume service with personalized attention.
- Upsold products, drove repeat business, and strengthened customer loyalty.
- Coordinated with kitchen and bar staff to maintain smooth operations and high service quality.
- Developed hands-on knowledge of hospitality industry trends, workflows, and customer expectations.
Project Manager
PMT Landscaping
Gatineau, Canada
01.2011 - 01.2012
- Secured $1.5 million in residential landscaping projects
- Led a team of 15 construction workers, overseeing project designs, cost estimations, and delivery within scope and budget.
Education
Bachelor’s in Business Administration (BBA) – Marketing Concentration -
Université du Québec en Outaouais (UQO)
01.2012
Skills
- Enterprise account management
- Customer advocacy and engagement
- Account planning and alignment
- Consultative selling strategies
- Trusted advisor relationships
- Value-driven solutions delivery
- Partner ecosystem collaboration
- Global technology partnerships
- Digital transformation initiatives
- AI and cloud adoption
- Cybersecurity and data interoperability
- Public sector knowledge
- Federal and provincial procurement processes
- Healthcare sector insights
- Revenue growth strategies
- Market expansion expertise
- Go-to-market strategy
- Digital identity frameworks
- Public sector partnerships
- Strategic account management
- Customer relationship management
- Strategic partnerships
- Account planning
Accomplishments
- Secured and expanded multi-million-dollar federal government accounts, consistently achieving revenue growth while guiding clients through complex public procurement cycles.
- Enabled international organizations to adopt digital trust and cybersecurity technologies, accelerating innovation and ensuring regulatory compliance across sectors.
- Led Northern Block’s sales growth and partner ecosystem development during critical stages of public sector modernization, advancing adoption of cloud, AI, and digital identity solutions.
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Director of Sales and Partnerships
Northern Block
11.2021 - Current
Director of Business Development
Continuum Loop Inc.
07.2021 - 10.2021
Senior Account Manager - Public Sector
Grand & Toy
01.2013 - 03.2020
Project Manager
PMT Landscaping
01.2011 - 01.2012
Waiter / Bartender
Cage Aux Sports Gatineau
09.2006 - 07.2013
Bachelor’s in Business Administration (BBA) – Marketing Concentration -
Université du Québec en Outaouais (UQO)
References
References available upon request.