JACINTA LOGUE
Ottawa
Summary
Ready to learn new skills from a dynamic team while bringing value through previous experience!
Overview
5
5
years of professional experience
Work History
Sales Associate
Superstore
02.2020 - 01.2022
- Described product to customers and accurately explained details and care of merchandise
- Politely assisted customers in person and via telephone
- Answered product questions with up-to-date knowledge of sales and store promotions
- Conducted weekly walk-throughs with the manager to discuss interior visual displays
- Stocking / Working in the back
- Keeping department store clean and tidy
- Closing store
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Sales Associate/Stocker
Dollarama
02.2018 - 11.2019
- Helped take down skids and put out product
- Tagged/Priced products across sales floor
- Worked as cashier , helped with opening shifts and closing shifts
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees
- Kept back room and cashes clean and tidy
- Followed and completed the tasks asked
- Helped with new employees training
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Customer Service Associate
Claire’s
10.2016 - 03.2018
- Answered product questions with up-to-date knowledge of sales and store promotions
- Restocked inventory every day and reviewed cash operation data to verify proper product replenishment
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
- Designed displays to make the store experience interactive and engaging
- Learned, referenced and applied product knowledge information
- Asked open-ended questions to assess customer needs
- Folded and arranged products in attractive displays
- Communicated all store initiatives and promotions to customers
- Maintained cleanliness and presentation of stock room and production floor
- Organized store merchandise racks by size, style and color to promote a visually appealing environment
- Recommended alternative items if product was out of stock
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Routinely answered customer questions regarding merchandise and pricing
Seasonal Worker
Urban Planet
12.2019 - 02.2020
- Set up displays/entire store (It was new to the mall)
- Unpack, new shipments and hang them on racks to be displayed on sales floor
- Greeted customers
- Kept racks and shelves organized
- Worked in change room keeping track of the clothes people brought in and took out
Education
High School Diploma -
Immaculata High School
Ottawa, ONSkills
- Safety enforcement
- Energetic and Creative
- Enthusiastic and organized
- Punctual and trustworthy
- Ability to multitask
- Self-sufficient
- Detail-oriented
- Dependable
- Inventory
- Fast learner
- Visual Displays
- Customer Service
- Cash Register Operation
- Stocking and Replenishing
- Full G License
- Teamwork and Collaboration
- CannSell License
Timeline
Sales Associate
Superstore
02.2020 - 01.2022
Seasonal Worker
Urban Planet
12.2019 - 02.2020
Sales Associate/Stocker
Dollarama
02.2018 - 11.2019
Customer Service Associate
Claire’s
10.2016 - 03.2018
High School Diploma -
Immaculata High School