SANDEEP KAUR
Richmond,ON
Summary
Experienced in customer service and team leadership with expertise in cleaning and organization, seeking to advance as a Housekeeping Supervisor. Demonstrates strong time management skills and the ability to train new hires effectively. Ready to contribute to a dynamic team and ensure high standards in housekeeping operations. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
9
9
years of professional experience
Work History
Sales Associate
DOLLARAMA STORE
Ottawa
02.2024 - 04.2026
- Assisted customers with product selection and inquiries.
- Organized merchandise displays to enhance shopping experience.
- Processed transactions accurately at the cash register.
- Maintained cleanliness and orderliness of the sales floor.
Housekeeping Supervisor
OLD AGE HOME
Ottawa, ON
03.2017 - 12.2019
- Scheduled and assigned daily tasks for housekeeping staff.
- Developed and implemented standard operating procedures for housekeeping operations.
- Established effective communication between team members in order to foster a positive work environment.
- Analyzed data collected from surveys or reports in order to identify areas needing improvement in terms of cleanliness or service delivery.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Practiced safe work habits and wore protective safety equipment.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
- Scheduled employees' shifts according to occupancy levels at the hotel.
- Reported damage or theft of hotel property to management.
- Inspected vacant and cleaned rooms to verify best possible presentation to guests.
- Trained new employees on duties and responsibilities of department.
Education
Master of Arts - COMMERCE
PUNJABI UNIVERSITY
PUNJAB04.2016
B.COM - COMMERCE
PUNJABI UNIVERSITY
PUNJAB03.2015
Skills
- Customer service
- Team leadership
- Data analysis
- Communication strategies
- Employee training
- Safety enforcement
- Time management
- Staff motivation
References
References available upon request.
Timeline
Sales Associate
DOLLARAMA STORE
02.2024 - 04.2026
Housekeeping Supervisor
OLD AGE HOME
03.2017 - 12.2019
Master of Arts - COMMERCE
PUNJABI UNIVERSITY
B.COM - COMMERCE
PUNJABI UNIVERSITY