Paul Santangelo
Toronto,Ontario
Summary
Received a Bachelor of Commerce from Ryerson University in April 2022, majoring in real estate management. Strong interests in marketing, sales, economics, and communication. Reliable & driven, with outstanding customer service skills and relationship-building strengths. I have evolved my skill set from working in construction during the summers to being in a full-time sales & management role in the same industry. I would now like to diversify my experience, leverage my education and work ethic to support a respected brand, such as Moneris.
Overview
9
9
years of professional experience
Work History
Residential Sales: Estimating, Sales, & Project Management
Patterned Concrete
Toronto, Ontario
01.2022 - Current
- Generating leads by cold-calling custom home builders & home-owners, including going door-to-door
- I would show up on custom home job sites, introduce myself to the builder, & pitch the product
- Estimate how much the job will cost and present a price to the client
- Follow-up with leads & sign contracts
- Individual sales have ranged from $20K - $200K. (Total sales $1,000,000+)
- Manage client expectations & provide on-going updates throughout the construction process
- Play an on-going role in managing the project and problem-solving to ensure that the client is satisfied
- Made multiple presentations to architectural firms to advance their knowledge of our product, and followed through when these pitches resulted in sales
- Represented the company at multiple high-end trade shows, and followed through on lead generation
Server
Earls Restaurant
Vaughan, Ontario
01.2021 - 12.2021
- Gained experience in the hospitality industry during the challenging COVID-19 restrictions to in-door dining
- Responsible for providing an enjoyable dining experience to guests
Team Laborer
Patterned Concrete
Toronto, Ontario
01.2017 - 01.2021
- Role involved building concrete walkways, patios, and driveways for residential clients throughout the city
- Applied expert knowledge gained through experience to ensure high quality application of concrete product
- Personally managed on-site client relationships as company representative
- Commercial project experience: Yonge St/Highway 7 Metrolinx bus expansions Commercial required fast-paced environment, strict adherence to deadlines, safety standard enforcement and process management actions
- Provided on-call maintenance service to customers, detailing and doing repairs, requiring great attention to detail
Team Laborer
Forever Fencing
Toronto, Ontario
01.2015 - 01.2016
- Role involved building vinyl fencing and wooden decks for residential clients throughout the GTA
- Managed customers relationships through follow-up appointments, addressing customer concerns pre-purchase, throughout production, and post-purchase
Education
B.Comm - Real Estate Management Speciality
Ryerson University
B. Science - Life Science
University of Toronto Scarborough
Skills
- Outstanding customer service skills
- Relationship-building strengths
- Sales
- Management
- Cold-calling
- Lead generation
- Contract negotiation
- Project management
- Problem-solving
- Presentation skills
- Trade show representation
- Hospitality
- Concrete construction
- Client relationship management
- Commercial project management
- Attention to detail
- Vinyl fencing
- Wooden deck construction
Accomplishments
- Ontario Scholar, OSSD - 2016
- Junior A Defenceman, Toronto Ice Jets - 2015-2016
Volunteer Experience
- Hockey Goalie Training Assistant, Toronto Hockey Training Camp, 2014
- Charity Golf Tournament, Princess Margaret Hospital, 2015
Timeline
Residential Sales: Estimating, Sales, & Project Management
Patterned Concrete
01.2022 - Current
Server
Earls Restaurant
01.2021 - 12.2021
Team Laborer
Patterned Concrete
01.2017 - 01.2021
Team Laborer
Forever Fencing
01.2015 - 01.2016
B.Comm - Real Estate Management Speciality
Ryerson University
B. Science - Life Science
University of Toronto Scarborough
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