JUAN JARAMILLO
New Westminster,Canada
Summary
I am looking to grow, improve and provide my knowledge in the automotive industry, bringing my outstanding customer service skills. Results-driven Sales Advisor recognized for the ability to complete tasks with high productivity and efficiency. Skilled in client relationship management, sales strategy development, and market analysis. Excel in communication, problem-solving, and adaptability, ensuring seamless interactions with clients and team members to achieve sales targets.
Overview
10
10
years of professional experience
Work History
Sales Advisor
Journey VW
Coquitlam, Canada
09.2024 - Current
- Provided customers with information on products and services available.
- Demonstrated product features and benefits to potential customers.
- Gathered customer feedback to improve sales strategies.
- Developed relationships with new and existing clients through contact management systems.
- Conducted market research to identify trends and opportunities for growth.
- Utilized CRM software to track progress of sales initiatives.
- Followed up with customers post-sale for feedback on product satisfaction.
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
Duty Manager
Park N Fly
YVR, Canada
11.2014 - Current
- Developed and implemented strategies to improve customer service.
- Supervised cash handling procedures, ensuring that all transactions were processed accurately.
- Scheduled and organized daily shift rotations for a team of up to 15 employees.
- Investigated customer complaints in a timely manner, resolving issues efficiently.
- Responded promptly to any emergency situations that arose during shifts.
- Took care of customer problem escalated by other staff members.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
Education
Hospitality and Tourism Management - Tourism And Hospitality Management
Canadian Tourism College
Vancouver, BC01.2018
Some College (No Degree) - Aviation
ADF Airways
Miami FLSkills
- Outstanding customer service skills
- Team player
- Leadership skills
- Multitasking capabilities
- Upselling strategies
- Cold calling
- Performance tracking
- Product demonstrations
- CRM proficiency
- Brand awareness
- Sales demonstration
- Closing deals
- Building rapport
- Customer service experience
- FLUENT IN Spanish
References
Dwayne Allan, Park N Fly YVR, 6044457989
Languages
Spanish
Professional
Timeline
Sales Advisor
Journey VW
09.2024 - Current
Duty Manager
Park N Fly
11.2014 - Current
Hospitality and Tourism Management - Tourism And Hospitality Management
Canadian Tourism College
Some College (No Degree) - Aviation
ADF Airways
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