Paul Porter
Amherst,NS
Summary
Accomplished leader with a proven track record at Parkland Fuels, enhancing operational efficiency and fostering innovation. Skilled in strategic visioning and building strong relationships, I've successfully recruited board members and exceeded sales targets. My leadership and customer focus have driven significant achievements in both nonprofit and commercial sectors.
Overview
18
18
years of professional experience
Work History
Board of Directors Member
CBDC
04.2024 - Current
- Oversaw development of long-term strategic plans, aligning company goals with market trends and opportunities.
- Defined organizational problems to create and implement correction plans.
- Contributed valuable insights regarding industry trends during board discussions, enabling informed strategic decision making.
- Assisted with identifying and recruiting other board members, successfully recruiting 3 board members.
Executive Director
CBDC Cumberland
11.2023 - 04.2024
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Advocated for organization and company mission to raise awareness and support.
Sales Supervisor / Direct Sales Hybrid
Parkland Fuels
01.2018 - 10.2023
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Responsible for direct sales, to customers ensuring own sales targets are met as well as teams.
- Maintain current up to date client info via CRM.
Elected Official / District 1 Councilor
The County Of Cumberland
11.2016 - 11.2020
- Participated in budget planning sessions, ensuring responsible allocation of funds for key projects and programs.
- Championed environmental sustainability efforts within the community, leading to increased participation in recycling programs.
- Mentored junior staff members, fostering professional development opportunities within the council office.
- Collaborated with other council members to develop strategic plans for community growth.
Specialty Products Account Manager
Parkland Fuels
03.2011 - 01.2018
- Manged large Atlantic portfolio of specialty products needs including Heavy Fuel Oil, Aviation fuels, Lubricants, LP and large scale equipment installs.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Accompany local sales reps on larger sales calls to ensure customer needs are met.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Developed and implemented strategies to increase client retention.
Commercial Sales Account Manager
Parkland Fuels
07.2006 - 03.2011
- Prepared customer presentations and demonstrations of products to solicit new business.
- Managed client risk exposure and coordinated services for development, retention and rounding of accounts.
- Maintained required data in agency management system ( CRM ) to follow corporate guidelines.
- Worked closely with credit control department to ensure timely collection of receivables while minimizing risk exposure.
- Implemented effective sales strategies to consistently achieve and exceed sales targets.
- Collaborated with internal teams to develop tailored solutions for clients'' unique business needs.
- Advising customer on commercial equipment needs, quote large scale projects and advise on solution based installs.
Skills
- Nonprofit experience
- Innovation Fostering
- Operational Efficiency
- Strategic Visioning
- Customer Focus
- Social responsibility
- Industry Expertise
- Leadership experience
- Relationship and Team Building
Languages
English
Timeline
Board of Directors Member
CBDC
04.2024 - Current
Executive Director
CBDC Cumberland
11.2023 - 04.2024
Sales Supervisor / Direct Sales Hybrid
Parkland Fuels
01.2018 - 10.2023
Elected Official / District 1 Councilor
The County Of Cumberland
11.2016 - 11.2020
Specialty Products Account Manager
Parkland Fuels
03.2011 - 01.2018
Commercial Sales Account Manager
Parkland Fuels
07.2006 - 03.2011
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