Paul Nordoff
Stoney Creek,ON
Summary
Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
45
45
years of professional experience
Work History
Sales Associate
Harvey’s Fine Menswear
03.2008 - 01.2019
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
District Sales Manager
Mappins Jewellers
04.1974 - 09.1984
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Tracked weekly sales to develop detailed reports for senior leadership, using Software.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Education
Marketing Management - Customer Relationship Marketing
Mohawk College of Applied Arts And Technology
Hamilton, ON03.1986
Skills
- Verbal Communication
- Cash Register Operation
- Excellent People Skills
- Social Perceptiveness
- Sales Training
- Stocking and Replenishing
- Time Management
- Product Promotion
- Market Research
- Sales Expertise
- Product and Service Sales
- Customer Service
- Negotiation Tactics
- Folding Clothes
- Retail Store Operations
- Policy and Procedure Adherence
- Product Guidance
- Merchandise Display
- Suggestive Selling
- Product Recommendations
- Stockroom Upkeep
- Sales Goal Attainment
- Retail Loss Prevention
- POS System Operations
- Store Opening and Closing
- Sales Forecasting
- Inventory Control Procedures
- Sales and Marketing
- Garment Fittings
- Restock Shelves
- Returns and Refunds
- Jewelry Personalization
- Item Fittings
- Shrinkage Prevention
- Stockroom Organizing
- Online Systems
Timeline
Sales Associate
Harvey’s Fine Menswear
03.2008 - 01.2019
District Sales Manager
Mappins Jewellers
04.1974 - 09.1984
Marketing Management - Customer Relationship Marketing
Mohawk College of Applied Arts And Technology
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