Paul Knight
Los Angeles
Summary
Dynamic Account Manager with proven expertise in client relationship management, project coordination, and strategic development. Adept at conducting regular check-ins and managing project timelines to enhance client satisfaction and retention.
Overview
9
9
years of professional experience
Work History
Account Management
Elite Interactive Solutions
Los Angeles
09.2025 - 03.2026
- Managed 150+ active accounts with a collective value of $11M+ annually.
- Problem solved for clients as primary contact, collaborating with operations and service teams to rollout solutions.
- Utilized AI software to connect multiple user databases to generate quarterly reports of products effectiveness on clients properties.
Business Development
Elite Interactive Solutions
Los Angeles
02.2025 - 09.2025
- Top performer.
- Successful B2B lead generation within Environmental Services, Industrial Manufacturing, Multi-Family, and Commercial Retail.
- Utilized multiple AI tools to develop an automated web-scraping application that fed highly qualified leads daily. (Reduced daily research time by hours).
Sales, Operations, Customer Ex. Development
Tesla
Fremont
01.2017 - 07.2022
- Top 10 Performer, North American Sales. 2020-2021
- Founding member of sales, service, and delivery programs including: Solar, Automotive, Fleet (B2B) Sales, "Touchless Test Drive (COVID Pivot)," "Factory Direct Delivery," "Touchless Delivery," Mobile Tire Repair Service, Remote Customer Support.
- Responsible for the creation of the digital test drive waiver used for all US Tesla test drive.
- Also responsible for the Free Full-Self Driving 30 day Trial incentive, in collaboration with Troy Jones, former Tesla VP of Global Sales/Service/Delivery.
Education
Some College (No Degree) - Chemical Engineering
Butte College
Oroville, CASkills
- Growth and Operations
- Project Development & Management
- Workflow Automation
- Lean Management
- Bottleneck Analysis
- KPI and Metric Development
Affiliations
- Founder, Community Art Space, in Collaboration with Los Feliz Flea
- Volunteer Mentor, Road to Pro Youth Program, Westchester, Los Angeles
Accomplishments
- Top 10 Performer (2019-2021), North American Sales, Tesla
- Program Developer, Mobile Service, Tesla - Developed processes related to mobile tire/wheel-related services that effectively recouped backlogged revenue opportunities throughout all of the Los Angeles service centers (40+ employees trained in the process).
Timeline
Account Management
Elite Interactive Solutions
09.2025 - 03.2026
Business Development
Elite Interactive Solutions
02.2025 - 09.2025
Sales, Operations, Customer Ex. Development
Tesla
01.2017 - 07.2022
Some College (No Degree) - Chemical Engineering
Butte College