Manny Khera

- Key Account Manager - Sept. 2022 - Jan. 2024

- Senior Account Manager - Sept. 2021 - Sept. 2022

- Account Manager - Jan. 2021 - Sept. 2021

• Received award for being in top percentile of highest annual recurring revenue earners within company.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
• Managed book of business worth ~$2M across 50+ accounts.
• Introduced new processes to improve account and market tracking for better data analysis.
• Improved account management by predicting potential competitive threats and outlining proactive solutions.
• Developed highly profitable pipeline based on multiple sales penetration techniques.
• Displayed cross-sell value by demonstrating value of solution integrations.

- Account Executive - Dec. 2019 - Jan. 2021

- Associate Account Executive - May 2019. - Dec. 2019

• Managed full sales lifecycle for real-estate accounts.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
• Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
• Participated actively in networking events and trade shows, representing company professionally and expanding its reach within target markets.
• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.

Telus MDU Salesperson of the Year Award 18-19

• Demonstrated capabilities by producing most RGU's for entirety of 2020 in MPIA sector.
• Sold 8000+ products during 1 year span, including internet services, television, smart-home security, etc.
• Worked alongside residential building developers and provided services to new tenants via exclusive partnerships.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Developed and delivered engaging sales presentations to convey product benefits.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.

• Established relationships with prospects and customers to promote product understanding and drive sales growth.
• Generated leads for new business development through targeted cold calling and email campaigns.
• Increased client base by researching and identifying potential business opportunities.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Met existing customers to review current services and expand sales opportunities.