Maylene Desiderio
Abbotsford,BC
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
Mexicali
03.2014 - 01.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Service Crew
Jollibee
06.2009 - 11.2009
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
Education
Associate of Arts - Hotel And Restaurant
St. Claire College of Caloocan
Caloocan Philipines04.2008
Skills
- Data Analytics
- Process Improvement
- Schedule Development
- Operations Management
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
Languages
English
Full Professional
Certification
Training Seminar for Food Handling
Caloocan Health Department
Bartending Seminar/Workshop
Timeline
Supervisor
Mexicali
03.2014 - 01.2018
Service Crew
Jollibee
06.2009 - 11.2009
Associate of Arts - Hotel And Restaurant
St. Claire College of Caloocan
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