Paul Davy
Port St. Lucie,Florida
Summary
Diligent Security professional demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Skilled at handling and resolving conflicts professionally. Experienced Security Monitor with quick instincts. Establishes policies and action plans to guarantee success and optimal team performance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and act appropriately to situational assessments, including criminal acts and fire, and medical emergencies. remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using a keen eye for detail.
Overview
27
27
years of professional experience
Work History
Courier
Fedex Cooperation
Port St Lucie, Florida
11.2020 - 12.2023
- Logged delivery information in tracking systems to enable real-time delivery status.
- Safely loaded items into the delivery vehicle to minimize damage while in transit.
- Collected payments from customers for packages delivered and provided receipts to use as proof of transaction.
- Developed strong interpersonal and communication skills by interacting professionally with dispatchers, upper management, and peers.
Head Cashier
Homedepot
Port St Lucie, Florida
02.2017 - 10.2020
- Shifted personnel resources based on current customer levels to consistently balance the demand against operational requirements.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained them on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Resolved customer issues for front-line and departments throughout the store by employing strong operations knowledge and problem-solving abilities.
- Monitored areas for security issues and safety hazards.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Deputy Tax Collector
St lucie Tax Collector
Post St Lucie, Florida
08.2013 - 09.2017
- Researched tax laws and regulations to locate legal authorities and precedents.
- Conducted call audits to assess interaction quality, accuracy and service success.
- Produced briefs, located records and organized documentation to support court cases.
- Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
- Professionally negotiated and dealt with taxpayers in confrontational situations.
- Kept case data and contact information up to date to expedite proceedings.
- Identified previously unknown potential areas of non-compliance to promote voluntary compliance.
Security Officer
Allied Barton
West Palm Beach, Florida
08.2010 - 11.2015
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain the security of premises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of the building.
- Responded quickly to emergency situations to assess and deflect issues.
- Wrote detailed reports on property damage, theft, breaches, the presence of unauthorized persons, and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Customs Officer
Jamaica Customs Department
Kingston , Jamaica
02.1997 - 03.2009
- Explained laws and regulations to travellers and distributors and promoted comprehension to foster adherence to requirements.
- Completed investigations of applications for refunds of duties or mitigation of assessed penalties.
- Collected samples of import merchandise for additional testing, examination and appraisal.
- Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
- Managed expeditious movement of cargo between sellers, storage and destination locations.
- Maintained thorough import records for full compliance with customs standards.
Education
Bachelor of Science - Criminal Justic Administration (online)
University of Phoenix
Phoenix AZ03.2024
Elective Courses - Conflict Resolution
Sophia LLC
Online02.2023
Associate of Arts - Criminal Justice
University of Phoenix
Phoenix AZ05.2022
Skills
- Excellent Problem-Solving Skills
- File and Record Maintenance
- Behavioral Observations
- Safety and Security Enforcement
- First Aid and CPR Certified
- Conflict Resolution Skills
Timeline
Courier
Fedex Cooperation
11.2020 - 12.2023
Head Cashier
Homedepot
02.2017 - 10.2020
Deputy Tax Collector
St lucie Tax Collector
08.2013 - 09.2017
Security Officer
Allied Barton
08.2010 - 11.2015
Customs Officer
Jamaica Customs Department
02.1997 - 03.2009
Bachelor of Science - Criminal Justic Administration (online)
University of Phoenix
Elective Courses - Conflict Resolution
Sophia LLC
Associate of Arts - Criminal Justice
University of Phoenix
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