Sourced and purchased used vehicle inventory by negotiating with private sellers, securing 10+ vehicles monthly for dealership stock.
Managed inventory levels, ensuring optimal stock alignment with market demand and dealership goals.
Made 50-100 daily outbound calls to potential clients, converting 15% of leads into successful vehicle purchases.
Processed and logged all purchased inventory into CRM systems with 100% accuracy, completing necessary paperwork to finalize transactions.
Built relationships with private sellers, increasing dealership's used inventory acquisition rate by 10% through targeted outreach strategies.
Sales and Leasing Consultant
Dellenbach Subaru
Fort Collins
03.2020 - 04.2024
Generated over $8.9M in new and used vehicle sales over three years by building rapport with clients and tailoring solutions to their needs.
Streamlined credit application and title processes, ensuring accurate and timely documentation for seamless customer experiences.
Educated clients on vehicle features during delivery, enhancing satisfaction and fostering repeat business.
Proactively mined CRM data to identify and convert sales opportunities from past customers, increasing retention by 15%.
Collaborated with corporate teams for product training and demo drives, maintaining up-to-date knowledge of Subaru's offerings.
Consistently completed company product knowledge training to stay compliant and informed.
Awards: Subaru Love Promise Award (2022), Subaru Love Champion Award (2023).
Inventory Manager
Urban Flavors Delivery Service
11.2019 - 02.2020
Developed and implemented standard operating procedures (SOPs) for inventory management, improving operational efficiency and data accuracy.
Conducted daily inventory audits to ensure accurate sales data from previous day's transactions, reducing discrepancies by 95%.
Pre-packed delivery boxes for drivers, optimizing product availability and increasing field delivery efficiency by 20%.
Collaborated with the Bureau of Cannabis Control to maintain compliance with inventory reporting and regulatory requirements, ensuring uninterrupted operations.
Managed destruction of expired or defective products, maintaining 100% compliance with safety and regulatory standards.
Coordinated inbound distribution shipments, receiving and verifying deliveries to ensure accurate stock levels.
Operations Director
MEX Remodel Inc.
Herald
06.2017 - 10.2019
Directed operations across business development, sales, compliance, customer service, safety, HR, accounting, and production, overseeing 7 direct and 32 indirect reports.
Increased revenue from $1.17M to $2.3M in six months by streamlining processes and negotiating better supplier pricing, reducing material costs by 20%.
Doubled employee base and expanded service territories from one to three in California, achieving first profitable quarter in company history.
Acted as project manager and liaison for subcontracted projects, securing permits and ensuring compliance with city regulations.
Developed and implemented policies to enhance efficiency, employee retention, and workplace safety.
Coached staff on performance, restructured compensation plans, and led monthly safety meetings to align with company goals.
Sales & Design Consultant
TUFF SHED, Inc.
San Jose
07.2015 - 06.2017
Designed and sold custom storage solutions, generating a 25% increase in sales pipeline through proactive CRM management.
Conducted site evaluations, estimated project costs, and advised clients on preparation requirements, ensuring 100% project completion rate.
Trained new sales staff, improving team performance and onboarding efficiency.
Acted as liaison between production and management to ensure timely project delivery.
Regional Operations Manager
Wireless Stores Inc.
Sacramento
04.2013 - 05.2015
Oversaw operational compliance for 30+ retail locations spanning from Sacramento to Bakersfield, conducting quarterly audits to ensure adherence to standards.
Managed budgets, reduced employee costs by 10% through strategic planning, and coached district managers to achieve KPIs.
Collaborated with HR to implement disciplinary actions and participated in hiring for district and store-level management.
Optimized store layouts to maximize product visibility, increasing sales by 12%.