Patrick Liver
Maple Ridge,Canada
Summary
Results-oriented professional with extensive experience in client support and conflict resolution at The Salvation Army, Harbor Light. Demonstrated expertise in maintaining accurate records and delivering critical mental health support. Proficient in safety compliance and overdose response, contributing to a secure environment for clients.
Overview
13
13
years of professional experience
Work History
Shelter Worker/Coordinator
The Salvation Army, Harbor Light
Vancouver, BC
01.2023 - 06.2024
- Provided immediate crisis support to individuals experiencing homelessness.
- Facilitated intake assessments to evaluate client needs and service eligibility.
- Managed daily logs, ensuring accurate record-keeping while resolving issues.
- Assisted clients with access to housing, clothing, transportation, and laundry resources.
- Maintained a safe environment for shelter residents and visitors.
- Completed training in overdose response, first aid, conflict resolution, and de-escalation techniques.
- Collaborated with social services to connect clients with essential resources.
- Resolved conflicts among shelter residents to promote community harmony.
Roofing Laborer
Unrivalled roofers, Lucian Laliberte
Langley, Canada
04.2013 - 01.2015
- Operated hand and power tools safely to complete worksite duties.
- Communicated with foremen, supervisors, and coworkers to coordinate workflow.
- Located worn areas on existing roof structures to determine project size and materials needed.
- Maintained accountability for worksite tools and equipment, monitoring inventory and condition to prevent downtime.
- Lifted up to 100 pounds safely and observed all cautionary steps in operating on ladders and heightened surfaces.
- Explained features and benefits of diverse roofing systems such as BUR, EPDM, and single-ply.
- Followed OSHA regulations and company job site safety guidelines.
- Completed shingle roofing installations according to customer and company requirements.
- Performed routine roof maintenance, patching shingles and applying reflective coatings where applicable.
- Organized service truck and maintained supplies for work at both residential and commercial job sites.
- Utilized proper tools to apply roofing materials and followed necessary safety protocol for incident-free operation.
- Worked safely on roofs ranging from low-steep in pitch, preventing injuries and remaining clear of occupational hazards
High Rise Caulker
Josh Snelgrove
Lower Mainland, BC
04.2011 - 01.2013
- Set up simple and complex ladder systems and scaffolds to help workers reach work locations.
- Unloaded and organized building materials to help skilled workers efficiently complete their tasks.
- Cleaned, coated, and sealed surfaces to complete construction work on the side of high-rises, from top to bottom.
Education
GED -
Victoria School Board
Agassiz, BC, CanadaSkills
- Customer service and client support
- Conflict resolution strategies
- Overdose response and first aid
- Record keeping and documentation
- Professionalism and ethics
- Safety compliance
- Problem solving skills
- Emotional intelligence development
- Mental health support services
Languages
Sign Language (ASL), Fluent (Both parents are Deaf, able to sign when needed)
Timeline
Shelter Worker/Coordinator
The Salvation Army, Harbor Light
01.2023 - 06.2024
Roofing Laborer
Unrivalled roofers, Lucian Laliberte
04.2013 - 01.2015
High Rise Caulker
Josh Snelgrove
04.2011 - 01.2013
GED -
Victoria School Board
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