Patrick Hickey
Corner Brook,Newfoundland And Labrador
Summary
Proven leader in security management with extensive experience at Alpha 1 Safety and Security Ltd, adept in physical security and staff leadership. Enhanced facility safety through innovative risk mitigation strategies, achieving a significant reduction in incidents. Excelled in developing and mentoring teams, ensuring high standards of employee relations and operational excellence.
Overview
29
29
years of professional experience
Work History
Security Manager
Alpha 1 Safety and Security Ltd
06.2016 - Current
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Kept team compliant with security protocols and appearance standards.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.
- Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
- Investigated incidents and wrote reports.
- Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
- Coordinated protective service operations with other emergency response agencies.
- Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
- Organized successful large-scale events, coordinating with multiple stakeholders to ensure optimal safety conditions for attendees and staff members alike.
- Improved response time to incidents by developing effective communication protocols within the security team.
- Developed comprehensive emergency response plans to minimize business disruptions during crises situations.
- Led regular audits of physical security measures, ensuring compliance with relevant regulations and industry standards.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
Security Manager
P.P.A.B. Security Ltd
02.2001 - 06.2016
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Kept team compliant with security protocols and appearance standards.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.
- Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
- Investigated incidents and wrote reports.
- Coordinated protective service operations with other emergency response agencies.
- Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
- Organized successful large-scale events, coordinating with multiple stakeholders to ensure optimal safety conditions for attendees and staff members alike.
- Improved response time to incidents by developing effective communication protocols within the security team.
- Developed comprehensive emergency response plans to minimize business disruptions during crises situations.
- Led regular audits of physical security measures, ensuring compliance with relevant regulations and industry standards.
- Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.
- Provided executive protection services for high-profile clients, ensuring their safety during public appearances and travel.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Collaborated with law enforcement agencies to streamline information sharing during investigations and emergency situations.
- Established strong relationships with local law enforcement, facilitating collaboration during critical events or investigations.
- Led development of emergency response plans, ensuring preparedness for various scenarios.
- Customized security training programs to address specific needs and vulnerabilities within organization.
- Mentored junior security staff, providing guidance and support to build skilled and motivated security team.
Commercial Insurance Agent
Wedgwood Insurance
06.1997 - 04.1998
- Offered detailed information about products and binding coverage.
- Strengthened client relationships with timely follow-up and excellent customer service, leading to increased retention rates.
- Presented complex insurance concepts in a clear, accessible manner to help clients make informed decisions about their coverage needs.
- Expanded agency''s clientele base through successful referral programs and strategic partnerships with local businesses.
- Advised business owners on risk management strategies to mitigate potential losses while maintaining cost-effective coverage levels.
- Developed new business opportunities for the agency through targeted prospecting and networking activities.
- Explained detailed policy concepts in easy-to-understand terms.
- Managed a diverse book of commercial accounts across various industries, adapting strategies based on unique client requirements and market conditions.
Insurance Agent
Munn Insurance
03.1996 - 05.1997
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
Education
Marine Security Officer
Marine Institute
St. John's, NL06.2005
Security Services
College of The North Atlantic
Stephenville, NL04.2001
Law Clerk
Humber College
Toronto, ON05.1993
Grade 12 -
Weston Collegiate Institute
Toronto, ON06.1985
Skills
- Logistics
- Safety and security procedures
- Critical thinking
- Employee Relations
- Operations Management
- Staff Leadership
Accomplishments
Have 35 years experience in being involved with the planning and implementation of small to large scale events.
Director and board member for the ITU world cup race 1998-2006, where I was involved in the planning and execution of this yearly event.
Director and board member for Canadian National triathlon championships
Organizing committee member for 2001 Canadian National Junior Freestyle Championships at Marble Mountain
Organizing committee member of the 2008 Newfoundland and Labrador Summer Games
Board of directors, VP and President with Marble Mountain Alpine Race team 2012-2017
President of Alpine Ski Nl. 2018-2022, throughout my tenure I was able to lobby and secure quotas specific to Newfoundland and Labrador athletes for the u14 Can ams and the u16 eastern Canadian Championship
Board of Director Atlantic Alpine Association 2018-2022
Vice President (federal) The Liberal Party of Newfoundland and Labrador 2003-2014
Languages
English
Timeline
Security Manager
Alpha 1 Safety and Security Ltd
06.2016 - Current
Security Manager
P.P.A.B. Security Ltd
02.2001 - 06.2016
Commercial Insurance Agent
Wedgwood Insurance
06.1997 - 04.1998
Insurance Agent
Munn Insurance
03.1996 - 05.1997
Marine Security Officer
Marine Institute
Security Services
College of The North Atlantic
Law Clerk
Humber College
Grade 12 -
Weston Collegiate Institute
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