Patrick Gélinas
Shawinigan,QC
Summary
Accomplished Sale Advisor at MVM MOTOSPORT with a proven track record in relationship building and strategic planning. Excelled in training and mentoring, enhancing team capabilities. Achieved significant client retention through effective communication and problem-solving skills. Skilled in presentations and public speaking, driving company objectives and fostering growth.
Overview
31
31
years of professional experience
Work History
Sale Advisor (motocycle)
MVM MOTOSPORT
Shawinigan, QC
02.2022 - Current
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
Account Manager
Xerox Gdx
Trois-Rivières, QC
04.2019 - 01.2021
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Shop Owner
PROMOTION ELKA
Trois-Rivières, QC
03.2011 - 03.2019
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Increased store revenue through effective product merchandising and targeted marketing campaigns.
COMMERCIAL DIRECTOR
Source For Sports
Shawinigan, QC
03.1998 - 01.2011
- Mentored junior staff members by sharing insights on best practices, fostering professional growth within the organization.
- Collaborated with product development teams to ensure alignment between customer needs and product offerings.
- Identified strategic acquisition targets, contributing to company expansion efforts.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
NAVAL ACOUSTICS OPERATOR
CANADIAN ARMED FORCES
Victoria, BC
02.1994 - 02.1997
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Education
SALES
CAREFOUR FORMATION MAURICIE
Shawinigan, QC2009
Skills
- Relationship Building
- Strategic Planning
- Training and mentoring
- Presentations and public speaking
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Sale Advisor (motocycle)
MVM MOTOSPORT
02.2022 - Current
Account Manager
Xerox Gdx
04.2019 - 01.2021
Shop Owner
PROMOTION ELKA
03.2011 - 03.2019
COMMERCIAL DIRECTOR
Source For Sports
03.1998 - 01.2011
NAVAL ACOUSTICS OPERATOR
CANADIAN ARMED FORCES
02.1994 - 02.1997
SALES
CAREFOUR FORMATION MAURICIE