Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Patrick Gélinas

Shawinigan,QC

Summary

Accomplished Sale Advisor at MVM MOTOSPORT with a proven track record in relationship building and strategic planning. Excelled in training and mentoring, enhancing team capabilities. Achieved significant client retention through effective communication and problem-solving skills. Skilled in presentations and public speaking, driving company objectives and fostering growth.

Overview

31
31
years of professional experience

Work History

Sale Advisor (motocycle)

MVM MOTOSPORT
02.2022 - Current
  • Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
  • Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
  • Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.

Account Manager

Xerox Gdx
04.2019 - 01.2021
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Shop Owner

PROMOTION ELKA
03.2011 - 03.2019
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Increased store revenue through effective product merchandising and targeted marketing campaigns.

COMMERCIAL DIRECTOR

Source For Sports
03.1998 - 01.2011
  • Mentored junior staff members by sharing insights on best practices, fostering professional growth within the organization.
  • Collaborated with product development teams to ensure alignment between customer needs and product offerings.
  • Identified strategic acquisition targets, contributing to company expansion efforts.
  • Developed strategic initiatives based upon company objectives aimed at accelerating growth.

NAVAL ACOUSTICS OPERATOR

CANADIAN ARMED FORCES
02.1994 - 02.1997
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.

Education

SALES

CAREFOUR FORMATION MAURICIE
Shawinigan, QC
2009

Skills

  • Relationship Building
  • Strategic Planning
  • Training and mentoring
  • Presentations and public speaking

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Sale Advisor (motocycle)

MVM MOTOSPORT
02.2022 - Current

Account Manager

Xerox Gdx
04.2019 - 01.2021

Shop Owner

PROMOTION ELKA
03.2011 - 03.2019

COMMERCIAL DIRECTOR

Source For Sports
03.1998 - 01.2011

NAVAL ACOUSTICS OPERATOR

CANADIAN ARMED FORCES
02.1994 - 02.1997

SALES

CAREFOUR FORMATION MAURICIE

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Patrick Gélinas