PATRICIO MADRID
CALGARY
Summary
Dynamic professional with a proven track record at The City Of Calgary Water Services. Recognized for enhancing productivity through meticulous organization and critical thinking. Proficient in operating a class 3 dump truck, multitasking, and leading a team. Positive, upbeat and devoted to achieving or exceeding challenging objectives.
Overview
30
30
years of professional experience
Work History
Utility Worker
The City Of Calgary Water Services
03.2015 - Current
- Completed daily maintenance tasks in record time to maximize productivity.
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Verified that all safety procedures were followed while working on utility systems.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Positively engaged with customers and maintained professional appearance.
- Operate a class 3 dump truck. Inspection done daily, documention and drive in a safe manner.
- Working around commercial equipment and vehicles such as a trackhoe, backhoe, hydrovac, dump trucks, jackhammers, etc.
- 3 seasons of Anode Retrofit Program experience, with being efficient on each task.
- 2 years of Storm infrastructure experience. Inspecting, maintaining and cleaning varies storm infrastructure.
Senior Waiter and Manager
The Blue House Cafe
01.1995 - 12.2016
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed food resources, memorized orders, and coordinated customer service.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Trained staff members.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained safe food handling processes.
Concrete Finisher
Standard General
05.2010 - 12.2013
- Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
- Shoveled materials such as dirt, gravel, and asphalt.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Troweled and finished concrete to create textured or decorative surfaces.
- Prepared and placed concrete to create sidewalks, driveways, or patios.
- Adhered to safety and reporting procedures.
Education
Some High School
Saint Francis High School
CalgarySkills
- Strong Verbal Communication
- Detail-Oriented Organization
- Tool proficiency
- Customer service
- Safety Compliance
- Team Leadership
- Precision in Work
- Critical Thinking Skills
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Utility Worker
The City Of Calgary Water Services
03.2015 - Current
Concrete Finisher
Standard General
05.2010 - 12.2013
Senior Waiter and Manager
The Blue House Cafe
01.1995 - 12.2016
Some High School
Saint Francis High School
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