Patricia Witter
Cambridge,NS
Summary
Manager with a proven track record at Tim Hortons, excelling in staff training and customer service. Skilled in inventory management and coaching team engagement, I create a positive work environment that enhances productivity. Committed to developing strong relationships with customers and suppliers, ensuring operational excellence and satisfaction.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Manager
Tim Hortons
Coldbrook
10.1998 - Current
- Supervised daily operations to ensure compliance with quality standards and procedures.
- Trained and mentored staff on customer service best practices and operational efficiencies.
- Implemented inventory management systems to reduce waste and optimize stock levels.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
Central Kings
Cambridge, NSSkills
- Customer service
- Time management
- Staff training and development
- Shift scheduling
- Positive attitude
- Multitasking
- Hiring and training
- Staff training
- Team leadership
- Staff management
Languages
English
Certification
Food handlers
First Aid
Timeline
Manager
Tim Hortons
10.1998 - Current
High School Diploma -
Central Kings