Patricia Cabral
Shelburne,ON
Summary
Energetic and reliable Office Manager/Administrative Assistant skilled at working with a diverse group of people. Strong organizational, communication and relationship skills. Eager to bring strong administrative skills to growing company in need to top level support
Professional project specialist equipped to excel in coordinating and managing project activities. Brings strong focus on team collaboration and delivering results. Skilled in scheduling, budget management, and stakeholder communication. Reliable and adaptable, ready to meet changing project needs and ensure successful outcomes.
Overview
21
21
years of professional experience
Work History
Project Coordinator/Administrative Assistant
GTA Designs Inc.
09.2018 - Current
- Professionally answered telephone enquiries from Homeowners, Architects, Builders and Contractors
- Accurately entered client and project information into database
- Prepared Invoicing through QuickBooks
- Interacted with all levels of staff and management
- Worked closely with the President on quoting and time sensitive projects
- Processed bank deposits, Accounts Receivable and Accounts Payable
- Closely monitored emails and correspondence between clients and the President for project accuracy
- Ensured all files were maintained, up to date and organized efficiently
Office Manager
Peel Heating & Air Conditioning
12.2004 - 09.2018
- Indexed and scanned documents for Billing, Accounts Payables, Accounts Receivable, HR, Cash Receipts and Payroll Departments
- Reconciled daily cash deposits and completing banking everyday
- Processed data for payroll reconciliation reflecting vacation and personal time
- Maintained personal files benefit information and tracked clinical staff’s credentials and annual updates.
- Answered phones, took messages, distributed mail, kept and ordered office equipment and supplies
- Received and processed merchandise orders for shipping and billing
- Reviewed purchase orders for accuracy of pricing and unit of measure for data entry
- Observed weekly team meetings and assisted in handling overflow call volumes
- Managed office of over 30 employees for a multi-million dollar company
- Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions
- Processed customers payments/refunds
- Dealt with customers concerns and applied best practise of customers best interest
- Oversaw reception area, including greeting customers regarding any questions and or concerns
- Screened resumes submitted to company and posted positions open to job board
Education
High School Diploma -
Cardinal Leger Secondary School
Brampton, ON 06-2001
Skills
- Management Support
- Staff Development
- Database administration
- Computer Proficiency
- Team Building and Supervision
- Client Relations
- Bookkeeping and Payroll
- Over 20 years of working in the Administrative field
- Problem-solving
- Project coordination
- Time management
- Detail-oriented
- Team coordination
- Documentation management
- Attention to detail
- Project scheduling
- Customer service
- Workload management
- Team leadership
- Customer management
- Data collection
- Multiple priorities management
- Multi-operations management
- Deadline adherence
- Spreadsheet tracking
- Financial analysis
- Quote preparation
- P&L management
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Project Coordinator/Administrative Assistant
GTA Designs Inc.
09.2018 - Current
Office Manager
Peel Heating & Air Conditioning
12.2004 - 09.2018
High School Diploma -
Cardinal Leger Secondary School