Patience Gleaves
Oakville,Canada
Summary
A results-driven, motivated, professional, full-time computer science student with a specialization in app development seeking to secure an internship with an innovative company to further expand my skillset while providing a meaningful and positive contribution to my team.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Northland Wealth Management
Oakville, Ontario
08.2024 - Current
- Oversaw the transition from physical records to electronic and handled the closure of the offsite document storage.
- Created, organized, and maintained filing systems for remaining physical and electronic documents, ensuring the accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Prepared expense reports on behalf of executives.
- Ensured information and data on Addepar and Practifi were up to date and complete.
Code Sensei
Code Ninjas Oakville
Oakville, Ontario
01.2024 - 08.2024
- Successfully taught children from the ages of 4-14 how to create their own video games in block code, JavaScript, and C#.
- Reviewed submitted games to ensure they were functional and met all requirements as well as provided detailed feedback to the Ninja on ways to improve.
- Provided in-the-moment assistance to Ninjas to solve coding problems and teach them new techniques.
- Was the lead on summer camps providing instruction for 10+ Ninjas in a classroom setting.
- Helped to further develop camp material with my own examples and activities for the Ninjas to aid in their understanding and interest.
Assistant Store Manager/Team Lead
RW&Co
Oakville, Ontario
05.2022 - 08.2024
- Meeting and setting daily sales goals by actively monitoring the business and adjusting the sales strategy hour by hour to close gaps and meet goals.
- Managing the recruitment, onboarding, and training for new staff members and providing ongoing coaching for current staff members.
- Overseeing back room and stock organization by implementing new strategies for shipment, receiving, and back stock, as well as ensuring that new products are prepped and properly executed as per the planogram.
- Solving technical issues with the POS, and online ordering system.
- Setting a strong standard and example for exceptional customer service.
- Submitting coin orders and ensuring deposits are picked up and all accompanying documentation is correct and present.
- Managed the store's day-to-day operations, including customer service, inventory management and staff scheduling.
Assistant Store Manager
DavidsTea
07.2018 - 05.2022
- Building brand awareness by creating partnerships with other businesses to feature DavidsTea in their stores i.e. providing them with tea samples and coupons to hand to their customers throughout the day.
- Meeting and setting daily, weekly, and monthly sales goals by actively monitoring the business and adjusting sales strategy to close gaps and drive sales
- Managing the recruitment, onboarding, and training of new staff and managing the departure of staff i.e. seasonal employees endo of contract.
- Ensuring that all staff are meeting their professional goals and are achieving the store standard by providing support through coaching, one on ones, creating performance development plans (PDPs), and daily chat ins and chat outs at the start and end of each shift.
- Ensuring all labor hours are used efficiently by creating schedules and making on the spot changes to shift schedules based on business needs.
- Ensure all closing procedures are properly executed by staff (cleaning, restocking, EOD paperwork).
- Receiving and storing shipments of products and ordering supplies based on predicted business needs.
- Ensuring inventory is accurate: using the Point-of-Sale system (POS) to adjust and track inventory.
Education
Bachelor of Computer Science - Mobile Computing
Sheridan College
Oakville, ON01.2027
Skills
- Kotlin
- JavaScript
- Python
- C#
- C
- C
- Version Control: Git Hub
- VS Code
- IntelliJ IDEA
- Visual Studio
- Xcode
- Data Entry
- Digital Archiving
Projects
- Developed and created a recipe app in C# using Visual Studio with a team of two other students that allowed users to upload, search, and favorite recipes in a digital recipe book for easy access.
- Developed a website that displayed users pet information from a server in a visually appealing and organized fashion in Kotlin using Android Studio.
- Created a mortgage calculator app in Swift using Xcode.
References
References available upon request.
Timeline
Administrative Assistant
Northland Wealth Management
08.2024 - Current
Code Sensei
Code Ninjas Oakville
01.2024 - 08.2024
Assistant Store Manager/Team Lead
RW&Co
05.2022 - 08.2024
Assistant Store Manager
DavidsTea
07.2018 - 05.2022
Bachelor of Computer Science - Mobile Computing
Sheridan College
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