Rita Youssef
Dollard-des-Ormeaux,QC
Overview
5
5
years of professional experience
Work History
Help Desk Technician and Administrative Assistant
Specialists Maxillo Facial
05.2024 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Explained technical information in clear terms to promote better understanding for non-technical users.
Customer Service Representative
Buzzfit
11.2022 - 05.2024
User Interface Tutor
John Abbott College
03.2024 - 04.2024
Cashier
Pharmaprix
08.2021 - 05.2022
Animator
Edphy
06.2021 - 08.2021
Tutor
Beaubois College
10.2019 - 06.2021
Education
DEC - Computer Science and Technology
John Abbott College
Sainte-Anne-de-Bellevue, QC05.2025
High School Diploma -
Beaubois College
Pierrefonds, QC06.2021
Skills
- C#, WPF
- HTML/CSS
- JavaScript & TypeScript
- SQL, PostgreSQL, MYSQL
- Linux, Bash
- Python
- Kotlin
- GitHub
- Nodejs
- Visual Studio, VS Code, PyCharm
- Agile/Scrum, Jira
- CI/CD
- WordPress
www.linkedin.com/in/rita-youssef-759965223
SUMMARY
I am eager to apply my computer science skills and knowledge to real-world projects and challenges.
PROJECTS
Trivia Quiz | C#, WPF, GitHub
- Gain proficiency in using C# for WPF application development.
- Understand how to design and implement a quiz application with multiple-choice questions.
- Develop skills in handling user input, providing feedback, and managing question navigation.
- Learn file handling in C# for saving and retrieving user data.
- Enhance problem-solving skills through the development of a complete quiz application.
Web Page for bike rental information on the BIXI system | HTML, CSS, JavaScript, API
- Front-end web development using HTML, CSS, and JavaScript
- Handling user input and dynamic updates
- Implementing interactive features like sliders and selectable stations
- Visual representation of data (path and time to reach stations)
SKILLS
Time Management | Verbal Communication | Problem Solving | Customer Relations | Organizational Skills
LANGUAGES
English | French | Arabic
Timeline
Help Desk Technician and Administrative Assistant
Specialists Maxillo Facial
05.2024 - Current
User Interface Tutor
John Abbott College
03.2024 - 04.2024
Customer Service Representative
Buzzfit
11.2022 - 05.2024
Cashier
Pharmaprix
08.2021 - 05.2022
Animator
Edphy
06.2021 - 08.2021
Tutor
Beaubois College
10.2019 - 06.2021
DEC - Computer Science and Technology
John Abbott College
High School Diploma -
Beaubois College
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