PATIENCE BITRUS
Montreal,Qc
Summary
Case Manager with extensive experience at Society for Family Health, specializing in client advocacy and care coordination. Expertise in digital data collection and team collaboration, resulting in the development of tailored care plans that improved service utilization and client outcomes. Committed to enhancing health awareness and building community connections.
Overview
4
4
years of professional experience
Work History
Case Manager
Society for Family Health (SFH)
Jalingo, Taraba
09.2024 - Current
- Monitored client progress through regular follow-up contacts to ensure effective support.
- Maintained accurate case records and documentation in compliance with agency guidelines.
- Developed individualized care plans incorporating input from clients and families.
- Provided referrals to health care providers and community resources based on client needs.
- Counseled clients on available community resources to enhance service utilization.
- Collaborated with service providers to ensure continuity of care for clients.
- Participated in professional development activities focused on case management best practices.
- Engaged in team meetings and training sessions to improve group effectiveness.
Peer Navigator
Society for Family Health (SFH)
Jalingo, Nigeria
01.2024 - 09.2024
- Conducted testing and counseling sessions for clients to provide comprehensive care.
- Identified new cases and coordinated appropriate care linkages.
- Retained positive clients by offering specialized support through SNT services.
- Followed up with positive clients to collect viral load samples promptly.
- Identified negative clients and facilitated placement on PrEP for prevention.
- Maintained detailed log records and documentation, including intake and referral forms.
- Educated potential clients about HIV/AIDS to promote awareness and prevention.
Data Recorder II
Reaching Impact, Saturation, and Epidemic Control (RISE)
Taraba State, Nigeria
01.2023 - 06.2023
- Registered and recorded eligible clients for Covid-19 vaccination using DHIS and EMID systems.
- Collected, processed, and tested specimens according to established clinical protocols.
- Gathered patient vitals and medical history, including viral load documentation.
- Documented lab data, test results, and analyses in LIS and EMR systems.
- Operated laboratory equipment such as centrifuges and blood bank refrigerators.
Counselor Tester
AHNi State Office
Jalingo, Nigeria
12.2021 - 12.2022
- Conducted testing and counseling for clients to assess their health needs.
- Identified new cases and facilitated connections to appropriate care services.
- Maintained retention of positive clients by providing Social Network Testing (SNT).
- Followed up with positive clients to collect viral load samples for monitoring.
- Placed negative clients on pre-exposure prophylaxis (PrEP) for prevention.
- Maintained comprehensive log records and documentation, including intake and referral forms.
- Educated potential clients on HIV/AIDS awareness and prevention strategies.
Education
B.MLS - Medical Laboratory Science
Taraba State University
Jalingo, Taraba12-2025
Skills
- Microsoft Office Suite
- Statistical analysis tools
- Digital data collection
- Knowledge management tools
- Mobile technology proficiency
- Communication skills
- Team collaboration
- Quick learner
References
- RN. RAHIMATU NDAMA, Taraba State One Stop Shop (OSS), Society for Family Health (SFH). +2347082460715.
- Mr. PRINCE CHIBUZOR, Former State Team Lead, AHNi One Stop Shop (OSS) Jalingo. +2349091342839
- DR. RICHARD JAMES BANYA, Head of Medical Laboratory Technician, Taraba College of Health Technology, Takum, Taraba State, +2347030636977.
Languages
English
Full Professional
Timeline
Case Manager
Society for Family Health (SFH)
09.2024 - Current
Peer Navigator
Society for Family Health (SFH)
01.2024 - 09.2024
Data Recorder II
Reaching Impact, Saturation, and Epidemic Control (RISE)
01.2023 - 06.2023
Counselor Tester
AHNi State Office
12.2021 - 12.2022
B.MLS - Medical Laboratory Science
Taraba State University
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