Octavia Bickham
Oakland
Summary
Master of Public Health graduate with over 10 years of experience in case management and client advocacy. Successfully coordinates multidisciplinary services and implements trauma-informed practices to support vulnerable populations, improving client stability and self-sufficiency through evidence-based interventions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Case Manager
Family Bridges
2023.07 - Current
- Provide intensive case management services to adults experiencing homelessness, mental health challenges, substance use disorders, and co-occurring conditions.
- Support individuals across varying levels of mental health acuity, including severe and persistent mental illness requiring comprehensive care coordination and crisis intervention.
- Conduct comprehensive assessments and develop individualized service plans to support stability and self-sufficiency.
- Coordinate care with behavioral health providers, medical professionals, housing agencies, and community organizations.
- Assist clients in obtaining housing, food assistance, transportation, healthcare, and employment services.
- Maintain accurate documentation and advocate for clients facing barriers to care and stability.
Public Health Consultant (MPH Practicum)
Mutual Housing California
2025.06 - 2025.08
- Completed a 120-hour graduate-level practicum supporting community health and resident wellness initiatives.
- Conducted community assessments, stakeholder engagement activities, and health-related data collection.
- Assisted with program evaluation, reporting, and health promotion efforts.
- Applied culturally responsive and trauma-informed approaches to strengthen community engagement.
Sales Manager
Sigler
2022.06 - 2023.07
- Managed strategic client accounts and strengthened long-term customer relationships.
- Increased client satisfaction through responsive communication and service delivery.
- Developed presentations and supported business growth initiatives.
Case Manager
Covenant Housing
2016.06 - 2022.08
- Conducted assessments and developed individualized case plans for diverse client populations.
- Connected clients with housing, healthcare, and social service resources.
- Maintained compliance documentation and supported positive client outcomes through ongoing case management.
Certified Nurse Assistant
Evergreen Gardens Assisted Living
2010.02 - 2016.10
- Assisted residents with daily living activities and monitored health status to ensure well-being.
- Supported nursing staff in resident care and documentation, enhancing patient safety initiatives.
Education
Master of Public Health -
California State University
Sacramento, CA2026-05
B.A. - Health Science & Interdisciplinary Public Health
California State University
Sacramento, CA2023-05
A.A. - Science & Mathematics
San Joaquin Delta College
Stockton, CA2020-08
Skills
- Case Management
- Crisis Intervention
- Behavioral Health Support
- Client Advocacy
- Trauma-Informed Care
- Housing Navigation
- Public health planning
- Community Outreach
- Health Education
- Stakeholder Engagement
- Program assessment
- Data analysis
- Statistical Analysis
- Microsoft Office Suite
- Excel
- Microsoft Word
- PowerPoint
- Outlook
- Case management
Credentials
MPH
Certification
ARF Administrator Certification (35 Hours), Senior Community Learning, 06/01/26
Research And Academic Projects
MPH Capstone Project: Heart Disease in Black American Women of Sacramento County, California, Researched cardiovascular health disparities, social determinants of health, and culturally responsive interventions designed to improve health outcomes among Black women in Sacramento County.
Public Health Experience And Highlights
- Master of Public Health graduate with expertise in health equity, social determinants of health, community engagement, and public health program planning.
- Conducted community-based assessments and stakeholder engagement activities through graduate practicum work.
- Experienced serving underserved populations through housing, behavioral health, and community resource coordination.
- Knowledgeable in culturally responsive and trauma-informed service delivery approaches.
Timeline
Public Health Consultant (MPH Practicum)
Mutual Housing California
2025.06 - 2025.08
Case Manager
Family Bridges
2023.07 - Current
Sales Manager
Sigler
2022.06 - 2023.07
Case Manager
Covenant Housing
2016.06 - 2022.08
Certified Nurse Assistant
Evergreen Gardens Assisted Living
2010.02 - 2016.10
Master of Public Health -
California State University
B.A. - Health Science & Interdisciplinary Public Health
California State University
A.A. - Science & Mathematics
San Joaquin Delta College