High school Diploma, with 12 years of experience as a customer service representative and a passion continuous learning. a good team player with high emotional intelligence.
Overview
10
10
years of professional experience
Work History
Security Guard
Kabul security
Kabul , Afghanistan
10.2021 - 04.2022
Excellent communication skills, both verbal and written.
Customer Service Representative,
Afghan Pharma
03.2012 - 02.2021
Document knowledge as solution article.
Collect prompt and accurate customer feedback.
Take ownership of customer issues.
Handle customer complaints and provide appropriate solution.
Education
English Language Training - English Language Development (ESL)
Bow Valley College
Calgary, AB
No Degree - First AID
Scope
Calgary, AB
02.2024
Security Certificate - Basic Security Course
TIES
Calgary, AB
01.2024
High School Diploma -
Abdulhai
Khost Province, Afghanistan
07.2004
Skills
Complaint resolution
Call Management
Punctual
Motivated
Reliable
Responsible
Languages
English
Professional Working
Hindi
Native or Bilingual
Persian
Native or Bilingual
Timeline
Security Guard
Kabul security
10.2021 - 04.2022
Customer Service Representative,
Afghan Pharma
03.2012 - 02.2021
English Language Training - English Language Development (ESL)
Head of Civil Engineering Department at Afghan Green Kabul Construction CompanyHead of Civil Engineering Department at Afghan Green Kabul Construction Company