Hardworking employee enthusiastic about learning Sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Advisor
GoodLife Fitness
10.2023 - Current
Responsible for selling gym memberships, personal training packages and upselling current memberships
Informing customers about amenities by conducting gym tours
Developed long-lasting client relationships by providing exceptional customer service.
Increased sales by establishing rapport with customers and identifying their needs.
Maintaining referrals and new leads with help of outbound calling on daily basis
Helping customers achieving their fitness goals by informing about diet and workout plans.
Sales Associate
Rogers Communications & Bell Canada
04.2022 - 10.2023
Experienced in B2C and B2B for both outbound and inbound calling
Reached sales target by listening, empathizing and solving problem to the customer
Worked in a fast paced environment by calling 100+ customers everyday
Very comfortable using CRM software
Experienced in using OneView, Vision21, OrderMax and ICM for customer interactions.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
General Manager
Domino's Pizza
11.2019 - 01.2022
Worked full time as general manager at Domino's Pizza
Managing the store, scheduling, sales, building team, hiring are some of the tasks done on daily basis
Reached sales targets by providing exceptional customer service.
Security Guard
Aegis Security Agency LTD
06.2017 - 08.2019
Worked as a Security Guard for a well known security company
Experienced in handling incident reports, access control and fire alarm
Moreover, responding to emergencies and writing daily reports of the activities are some other tasks done on daily basis.
Sales Associate
Airtel
06.2016 - 03.2017
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Diploma - Computer Networking and Technical Support
Seneca college
North York, ON
09.2019
Skills
Customer Service
Sales
Management
Scheduling
Cash Handling
Team Building
Customer Service Skills
Assistant Manager Experience
Inventory Control
Restaurant Management
Food Safety
Labor Cost Analysis
Profit & Loss
Driving
Store Management Experience
POS
Restaurant Experience
Computer Networking
Time Management
Food Preparation
Microsoft Word
Network Support
Microsoft Windows
Operating Systems
Communication skills
Marketing
Cold calling
Outbound sales
Inside sales
Technology sales
B2C sales
Product Demonstrations
Upselling Strategies
Fluent in English, Hindi and Punjabi
CRM proficiency
Lead generation
Closing deals
Sales Background
Certification
CPR
Driver's License
AED Certification
Languages
English
Hindi
Punjabi
Timeline
Sales Advisor
GoodLife Fitness
10.2023 - Current
Sales Associate
Rogers Communications & Bell Canada
04.2022 - 10.2023
General Manager
Domino's Pizza
11.2019 - 01.2022
Security Guard
Aegis Security Agency LTD
06.2017 - 08.2019
Sales Associate
Airtel
06.2016 - 03.2017
Diploma - Computer Networking and Technical Support