Parveen Kaur
Edmonton,AB
Summary
Dynamic sales professional with proven expertise in customer service excellence at Canadian Tire. Recognized for achieving high customer satisfaction through attentive problem resolution and meticulous attention to detail. Skilled in tax preparation and adept at adapting to new technologies, ensuring seamless operations and enhanced customer experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Tax Clinic Volunteer
NorQuest College
03.2025 - 04.2025
- Utilized Profile tax Software to prepare and file accurate income tax returns for individuals and couples.
- Conducted face-to face clients interviews to gather financial information, ensuring compliance with tax regulations and maximizing eligible deductions.
- Provided exceptional customer service , explaining tax processes and outcomes to clients with clarity and professionalism.
- Collaborated with a team of volunteers to manage high-volume tax filings under tight deadlines, maintaining accuracy and efficiency.
- Assisted in resolving complex tax inquiries , leveraging knowledge of tax laws and software tools to deliver reliable solutions.
Sales Clerk- Customer Care
Canadian Tire
09.2024 - Current
- Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
- Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
- Addressed customer inquiries and resolved issues promptly, resulting in positive feedback and increased trust.
- Used in-store system to locate inventory and place special orders for customers.
Cashier
Home Depot
03.2024 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Used POS system to enter orders, process payments and issue receipts.
Education
Business Administration- Accounting -
Norquest College
Edmonton, AB04-2025
Skills
- Goal oriented
- Cash register operation
- Sales expertise
- Attention to detail
- Tax preparation
- Tax return filing
- MS office suite
- Data inputting
Certification
Intuit Profile Software
Sage 50
MS Office
Timeline
Tax Clinic Volunteer
NorQuest College
03.2025 - 04.2025
Sales Clerk- Customer Care
Canadian Tire
09.2024 - Current
Cashier
Home Depot
03.2024 - 09.2024
Business Administration- Accounting -
Norquest College
Similar Profiles
Letitia AngelstadLetitia Angelstad
Practical Nursing Student at NorQuest CollegePractical Nursing Student at NorQuest College
Sriya Mary SubashSriya Mary Subash
Simulation Lab (Addiction Recovery Worker) at NorQuest CollegeSimulation Lab (Addiction Recovery Worker) at NorQuest College
Dong SunDong Sun
Talent Coordinator at NorQuest CollegeTalent Coordinator at NorQuest College