Parvathy Pillai
Toronto,ON
Summary
Dynamic and results-driven sales associate with 3 years of experience in retail environment.
Adept at delivering customer service, promoting products and exceeding sales targets.
Proven track record of contributing to store profitability through efficient sales techniques and in-depth product knowledge.
Proactive in maintaining accurate schedules and ensuring adequate staffing for seamless operational execution.
Work well independently to handle assignments and always ready to go beyond basic assignments.
A constant learner always willing to build upon skills through mentorship and training to reach career heights.
Overview
6
6
years of professional experience
Work History
Sales Associate
Moores Clothing for Men
Toronto, Ontario
09.2024 - Current
- Greet and assist customers with their clothing needs, providing service to help them select outfits for various occasions by providing knowledge about fabric quality, suit construction, and various styles.
- Meet and exceed sales targets by promoting store products and services.
- Keep the store clean and visually appealing by following visual merchandising standards.
- Assist with inventory management, including stocking and restocking products.
- Assist customers with accurate measurements and fitting of clothing, and coordinate alterations when necessary.
- Operate cash register, handle transactions, and process payments.
- Handled customer complaints in a professional manner.
Customer Care Executive
TATA Motors
KERALA, INDIA
10.2018 - 03.2022
- Provide exceptional customer service by addressing inquiries and resolving issues related to vehicle purchase, servicing, and warranty claims.
- Manage service appointments for customers, ensuring timely follow-up and communication regarding service status.
- Maintained accurate records of customer interactions and service requests, generating monthly reports to identify areas for improvement in customer service delivery.
- Monitored customer trends to identify potential issues or opportunities for improvement.
Education
Bachelor of Arts - Accounting And Finance
University Of Kerala
India04-2018
Skills
- Customer Service
- Product Sales
- Sales Development
- Problem-Solving
- Point of sale operation
- Inventory Tracking
- Time Management
- Excellent people skills
- Teamwork and Collaboration
Timeline
Sales Associate
Moores Clothing for Men
09.2024 - Current
Customer Care Executive
TATA Motors
10.2018 - 03.2022
Bachelor of Arts - Accounting And Finance
University Of Kerala
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