Parul Saini

• Conducted regular account reviews to identify opportunities for cross-selling additional bank products and services.
• Participated actively in staff training programs designed not only for personal professional development but also for enhancing overall team performance levels.
• Streamlined branch operations by collaborating with team members to optimize efficiency and improve workflow processes.
• Implemented innovative sales techniques that contributed significantly to increased revenue generation from existing clients as well as new business acquisition efforts.

• Looked for additional ways to expand products to customers by upselling new products and services.
• Employed active listening skills to accurately understand customer concerns and address them effectively.
• Collaborated with team members to develop effective strategies for enhancing the overall customer experience.
• Assisted in training new employees on company policies, procedures, and best practices for delivering exceptional service.
• Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.

• Maintained and processed invoices, deposits, and money logs.
• Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
• Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
• Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.

· Maintained accurate and up-to-date general ledger accounts through routine entries and reconciliations

· Prepared timely and accurate monthly and quarterly financial statements for senior management review.

· Supported accounts payable and receivable functions, ensuring efficient invoice processing and payment posting.

· Conducted thorough account reconciliations, including bank reconciliations, to ensure financial accuracy.

· Contributed to preparing monthly financial statements and supporting schedules, providing actionable insights.

· Verified the accuracy and integrity of financial documents, ensuring compliance with accounting standards.