Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Parth Khanna

Waterloo,Canada

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

9
9
years of professional experience
1
1
Certification

Work History

SALES ASSOCIATE

Wow Boutique
Waterloo, Ontario
01.2023 - 01.2024
  • Creating new strategies to drive performance and maximize sales.
  • Monitor sales metrics and KPIs to find areas of improvement to excel the store's performance
  • Consistently delivering sales targets numbers with sales closures to the tune of $100,000/month
  • Establish strong, long-term relationships with customers to ensure referrals
  • Consistently attained TIER 4 STATUS over the past 8 months of my tenure, showcasing my commitment to excellence and exceeding expectations.

SALES RESERVATION ASSOCIATE

Praxis Pvt Ltd (Customer Service)
01.2021 - 11.2021
  • Stored, retrieved, and arranged data
  • Conversion of calls into room reservations & directing guest to concerned department
  • Cross sell, Upselling, Call Back Closure, Room Category Upsell.

GUEST SERVICE ASSOCIATE

Taj Swarna
Amritsar, India
07.2019 - 11.2019
  • Assigned as a GSA but later handled Concierge desk & delivered 5-star services
  • Responsible for guest handling - Check in/out, Escorting them, Maintaining their bills/ records
  • Provide guest with written & verbal information about the facilities, services, room choices, rates & area attractions
  • Handles work of cashier, concierge & front office executive.

Supervisor

Lovely Food & Caterers
Amritsar , Punjab
06.2015 - 12.2015
  • Training, Scheduling, Supervising the employees, and ensuring they understand their roles and responsibilities.
  • Inventory management, Equipment management monitoring
  • Showcasing problem-solving, cost control, and leadership skills

Education

PG Diploma - Strategic Management Communications

Conestoga College (Downtown Campus)
Kitchener, ON
08-2024

Bachelor of Hospitality Management & Administration -

INSTITUTE OF HOTEL MANAGEMENT - IHM DEHRADUN
01.2019

Skills

  • Verbal Communication
  • Teamwork
  • Leadership Skills
  • Proactive
  • Problem Solver
  • Written Communication
  • Ability To Multitask
  • Detail Oriented
  • Excellent Problem Solver
  • Tech Savvy
  • Sales Development
  • Cash Handling Accuracy
  • Exceptional Customer Service
  • Sales Strategies
  • Retail Store Operations
  • Upselling

Affiliations

  • Snooker, Cricket, Volleyball, Basketball, Football, Table Tennis

Accomplishments

I am thrilled to share that I've received appreciation letters from General Managers of 5-star hotels and glowing reviews on TripAdvisor. In my last job, I garnered magnificent feedback for my dedication and performance.

Certification

  • Smart Serve

Timeline

SALES ASSOCIATE

Wow Boutique
01.2023 - 01.2024

SALES RESERVATION ASSOCIATE

Praxis Pvt Ltd (Customer Service)
01.2021 - 11.2021

GUEST SERVICE ASSOCIATE

Taj Swarna
07.2019 - 11.2019

Supervisor

Lovely Food & Caterers
06.2015 - 12.2015

PG Diploma - Strategic Management Communications

Conestoga College (Downtown Campus)

Bachelor of Hospitality Management & Administration -

INSTITUTE OF HOTEL MANAGEMENT - IHM DEHRADUN

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Parth Khanna