Parth Sharma

Efficiently loaded, unloaded, sorted, and palletized packages using safe hand-to-surface handling methods.

Scanned and processed packages, ensuring shipment labels were verified and sorted in line with destination codes and conveyor system requirements.

Performed physical handling of packages ranging from 5–100 lbs, including lifting, carrying, pushing, and pulling in a fast-paced environment.

Operated warehouse tools and equipment such as conveyors, dock carts, skate wheel rollers, and handheld scanners.

Maintained a clean, safe, and organized workspace, adhering to all safety and operational procedures.

Adapted to multiple warehouse roles, including Loader, Unloader, Palletizer, Quality Assurance, and SWAK (Scan, Weigh, and Key).

Trained and mentored new package handlers on loading/unloading techniques, safe lifting practices, and dock safety standards.

Conducted package inspections for air-restricted items and processed returns in compliance with safety and regulatory standards.

Supported overall operational flow by maintaining clear communication with team members and supervisors.

Worked effectively under time-sensitive conditions in environments with varying temperatures and high noise levels.

• Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Assisted with stock takes and cycle counts to promote accurate inventory processes.
• Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
• Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
• Boosted customer satisfaction by ensuring timely dispatch of orders, even during peak seasons.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Participated in training programs to enhance product knowledge and customer service skills.

• Inspected products before packaging to avoid shipping defective or damaged goods to customers.
• Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
• Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
• Packed, weighed and shipped items per customer specifications.
• Learned and followed warehouse safety protocols to prevent injuries and accidents.
• Operated tape machines, scales and label printers to package items correctly.
• Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.