Parth Patel
Hamilton,ON
Summary
Individual with an exceptional project management and leadership skills. Highly organized and proactive with solid understanding of scheduling actions and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
7
7
years of professional experience
Work History
Delivery Associate
Go Logistics Inc,
05.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Loaded van and properly secured items to prevent damage for deliveries.
- Coordinated with dispatch about any issue and solved it in a professional way.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Conducted thorough pre-route and post-route inspections on assigned vehicle daily, identifying any repair needs.
Food Service Manager
Subway
09.2020 - 02.2023
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Tracked inventory in stock and ordered new deliveries accordingly.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients.
- Delivered exceptional guest experiences through diligent oversight of daily operations, addressing concerns promptly and professionally.
- Verified prepared food met standards for quality and quantity before serving to customers.
Food Service Supervisor
Subway
05.2020 - 09.2020
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Increased repeat business through exceptional customer service and attention to customer needs.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Coordinated kitchen activities with front-of-house staff for seamless service.
Cashier
Circle K
10.2017 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, debit and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
Advanced Diploma - Civil Engineering Technician
Seneca College of Applied Arts And Technology
North York, ON04.2019
Diploma - Civil Engineering
Gujarat Technological University
Gujarat, India08.2016
Skills
- Schedule Management
- Teamwork
- Leadership
- Database Management
- High-Pressure Environment
- Microsoft Office
- Planning and Implementation
- Effective Communications
- Paperwork Processing
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Delivery Associate
Go Logistics Inc,
05.2023 - Current
Food Service Manager
Subway
09.2020 - 02.2023
Food Service Supervisor
Subway
05.2020 - 09.2020
Cashier
Circle K
10.2017 - 04.2020
Advanced Diploma - Civil Engineering Technician
Seneca College of Applied Arts And Technology
Diploma - Civil Engineering
Gujarat Technological University
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