Richard Fisher
Buena Park
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Delivery Associate
Hotfoot Logistics
Anaheim
06.2023 - 06.2026
- Delivered packages efficiently across designated routes for timely customer satisfaction.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Collaborated with dispatch team to optimize delivery schedules and routes.
- Communicated effectively with customers regarding delivery status and issues.
- Assisted in training new associates on delivery procedures and safety protocols.
- Followed company policies to ensure adherence to all transportation regulations and standards.
Delivery Manager
ERBA Markets
Los Angeles
06.2022 - 05.2023
- Managed performance issues with delivery team members.
- Monitored staff and organization of delivery department.
- Developed team environment to support engagement and high performance.
Delivery Driver/Dispatcher
ERBA Markets
Los Angels
02.2020 - 06.2022
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Account Executive
Medely
Santa Monica
10.2019 - 03.2020
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
- Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
- Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
Account Executive
Brighter
Santa Monica
07.2017 - 09.2019
- Maintained updated knowledge of changing industry, standards and trends related to accounts.
- Utilized CRM to collect, organize and manage sales data and customer information.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
Education
B.S. Technological Entrepreneurship And Management
Arizona State University
Tempe, AZ05.2022
Skills
- Schedule Preparation
- Workforce Management
- Policy Implementation
- Business Administration
- Performance Management
- Team Leadership
- Cross-Functional Team Management
- Employee Training and Development
- Complex Problem-Solving
- Time Management
- Verbal and Written Communication
- Key Performance Indicators
- Customer Relationship Management (CRM)
Timeline
Delivery Associate
Hotfoot Logistics
06.2023 - 06.2026
Delivery Manager
ERBA Markets
06.2022 - 05.2023
Delivery Driver/Dispatcher
ERBA Markets
02.2020 - 06.2022
Account Executive
Medely
10.2019 - 03.2020
Account Executive
Brighter
07.2017 - 09.2019
B.S. Technological Entrepreneurship And Management
Arizona State University