Summary
Overview
Work History
Education
Skills
Timeline
Generic

Parnia Heydari

Thornhill,Ontario

Summary

Experienced Customer Relations Specialist with a distinctive expertise in telecommunication sales, passionate about delivering exceptional customer experience, to attain customer satisfaction, honed through a successful career in direct marketing. Adept at cultivating enduring customer relationships and driving business growth through exceptionally great attitude, clear communication, active listening, and problem-solving skills. A team player who possesses excellent interpersonal skills, is compliant with regulations, has a friendly and welcoming demeanor toward team members, and handles high-pressure situations with grace and professionalism.

Overview

1
1
year of professional experience

Work History

Direct Marketing Coordinator

Abstract Management Group
04.2023 - Current
  • Foster and expand sales connections with current clients.
  • Achieved a sales performance that surpassed the monthly quota by 30%.
  • Lead and inspire a team to surpass company objectives.
  • Evaluate client requirements and aid in the selection of suitable products or services.
  • Engage with client's post-sale to address issues and offer continuous assistance.
  • Formulate, execute, and report on sales strategies for accomplishing business objectives.
  • Cultivate and update expertise in technical products or services to elucidate features and address client inquiries.

Sales Development Representative

Weaver Eco Home
12.2022 - 04.2023
  • Initiate contact with potential leads through cold calling, cold emailing, and outbound methods.
  • Schedule and conduct meetings to present solutions to prospective clients.
  • Pitch products based on business account needs, documenting interactions on the CRM.
  • Develop and manage a pipeline for potential account growth within the existing base.
  • Efficiently manage and prioritize tasks to meet tight deadlines and sales objectives.
  • Provide regular reports and updates on sales activities and challenges to the sales manager.

Education

Marketing -

George Brown College
Toronto, Ontario
01.2024

Skills

  • Proficient in effective verbal and written communication
  • Skilled in active listening and tailoring sales pitches to customer needs
  • Demonstrated resilience in handling rejection with a positive attitude
  • Expertise in building and maintaining strong client relationships for long-term business growth
  • Experience in Regression (Linear & Logistic) Sales Strategy & Negotiation
  • Competent in Customer Relationship Management, Digital Marketing & Social Media Marketing
  • Accomplished in Team Leadership & Training
  • Strong problem-solving and analytical thinking skills

Timeline

Direct Marketing Coordinator

Abstract Management Group
04.2023 - Current

Sales Development Representative

Weaver Eco Home
12.2022 - 04.2023

Marketing -

George Brown College
Parnia Heydari