Parneet Mander
Toronto,Canada
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Event Operations Manager
Valhalla Projects
12.2024 - Current
- Led event logistics, ensuring timely execution of setup and breakdown processes.
- Coordinated vendor contracts, managing relationships to enhance service quality and efficiency.
- Developed detailed event timelines, maintaining adherence to schedules and budgets.
- Oversaw on-site operations, troubleshooting issues to ensure seamless event experiences.
Server and Hostess
Desi bar and Grill
Toronto
12.2023 - 12.2025
- Provided attentive and friendly customer service in a fast-paced dining environment, ensuring guest satisfaction.
- Took accurate food and beverage orders while offering menu recommendations and upselling specials.
- Maintained in-depth knowledge of menu items, ingredients, and daily promotions.
- Handled cash, card transactions, and POS system operations with accuracy and efficiency.
- Collaborated with kitchen and team members to deliver timely service and maintain a clean, organized dining area.
Sales Associate
Michael Kors
Halton Hills
02.2023 - 03.2024
- Delivered exceptional luxury customer service by creating personalized styling experiences aligned with brand standards.
- Consistently achieved and exceeded individual sales targets through effective upselling and cross-selling techniques.
- Built and maintained long-term client relationships through proactive follow-ups and clienteling strategies.
- Maintained visual merchandising standards and ensured the sales floor reflected brand image and seasonal collections.
Education
Mohawk College of Applied Arts And Technology
Hamilton04.2023
Skills
- Restaurant experience
- Communication skills
- Guest services
- Brand knowledge
- Upselling & cross-selling
- Exceptional customer service
Languages
English
Professional Working
Certification
Smart Serve certified.
Timeline
Event Operations Manager
Valhalla Projects
12.2024 - Current
Server and Hostess
Desi bar and Grill
12.2023 - 12.2025
Sales Associate
Michael Kors
02.2023 - 03.2024
Mohawk College of Applied Arts And Technology