Parneet Kaur
Brampton,Canada
Summary
Results-driven logistics professional with 3+ years of experience in dispatch, coordination, and supply chain operations. Proven ability to manage driver schedules, coordinate shipments across North America, and maintain strong client relationships. Skilled in logistics software, load planning, and real-time tracking systems to ensure efficient, compliant, and on-time delivery.
Overview
5
5
years of professional experience
Work History
Highway Dispatch Coordinator
Horizonx Logistics
Brampton, ON
09.2025 - Current
- Managed inbound and outbound freight operations across the U.S. and Canada, specializing in reefer and dry van shipments
- Coordinated booking and scheduling of temperature-controlled and dry van loads based on customer requirements and deadlines
- Facilitated communication with customers, drivers, and internal teams to provide timely updates and resolve operational issues
- Dispatched drivers in compliance with Hours of Service (HOS) regulations while maximizing route efficiency
- Ensured accuracy of shipment records using Fleet Manager and Xpert Software to support operational efficiency
- Monitored driver activity using Samsara, Motive, and Omnitracs to ensure on-time performance
- Scheduled appointments and optimized delivery windows to reduce delays and enhance overall delivery performance
Inbound Dispatch Coordinator
Canadian Flatbeds Inc.
Milton, ON
09.2024 - 08.2025
- Booked inbound shipments across the U.S. and Montreal, including flatbeds, step decks, rolltites, reefer, and dry van loads
- Facilitated communication between customers, drivers, and internal teams, ensuring timely updates and effective issue resolution
- Planned driver schedules based on logbooks, optimizing hours for maximum productivity and profitability
- Maintained accurate shipment records using Fleet Manager and Xpert Software
- Tracked drivers using Samsara, Motive, and Omnitracs, ensuring on-time deliveries through proactive adjustments
- Managed appointment scheduling and optimized delivery windows, minimizing delays and enhancing overall delivery efficiency
Logistics Coordinator
Ballo Carriers Inc.
Brampton, ON
01.2023 - 08.2024
- Supervised dispatch operations and managed load bookings for drivers, ensuring timely deliveries
- Monitored driver activity, delivering real-time updates to clients for enhanced service transparency
- Planned routes and prioritized schedules to improve efficiency and reduce transit delays
- Communicated traffic, weather, and route updates to drivers, facilitating smooth and efficient operations
- Used Border Connect for cross-border shipments and Xpert Software for invoicing
Dispatch Logistician
Marshals Canadian Express Inc.
Brampton, ON
09.2022 - 12.2022
- Booked loads using Loadlink and DAT to secure profitable freight
- Tracked local and highway drivers with Samsara and Omnitracs to ensure timely deliveries
- Maintained shipping schedules while resolving customer service issues to enhance client satisfaction
- Communicated freight details, delivery timelines, and special handling requirements
- Prepared dispatch documents, freight bills, and invoices to facilitate accurate billing and documentation
- Reviewed driver logs and dispatch records for accuracy
Receiving Supervisor
Tiffany Gate Foods
Brampton, ON
07.2021 - 08.2022
- Coordinated incoming shipments, verifying product quality and quantities to uphold standards
- Supervised receiving operations, ensuring accuracy in inventory handling to support operational efficiency
- Led team members to meet daily operational targets
- Maintained organized records, ensuring compliance with company procedures for streamlined operations
Education
Project management -
Algoma University
Brampton, ON01-2023
MBA - Masters in business administration
Guru Nanak Dev University
Punjab IN01-2020
BBA -
Guru Nanak Dev University
01-2018
Skills
- Load Booking & Freight Coordination
- Dispatch & Driver Management
- Route Planning and Scheduling
- Route optimization
- Shipment Tracking
- Vehicle Tracking
- Trip scheduling
- Cross-Border Logistics
- Billing Coordination
- Customer Service & Client Communication
- Time Management
- Problem Solving
- Effective Communication
- Problem solving
- Route planning expertise
Timeline
Highway Dispatch Coordinator
Horizonx Logistics
09.2025 - Current
Inbound Dispatch Coordinator
Canadian Flatbeds Inc.
09.2024 - 08.2025
Logistics Coordinator
Ballo Carriers Inc.
01.2023 - 08.2024
Dispatch Logistician
Marshals Canadian Express Inc.
09.2022 - 12.2022
Receiving Supervisor
Tiffany Gate Foods
07.2021 - 08.2022
Project management -
Algoma University
MBA - Masters in business administration
Guru Nanak Dev University
BBA -
Guru Nanak Dev University