Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
5
5
years of professional experience
Work History
Retail Store Supervisor
Canadian tire
Town Of Edson , AB
06.2023 - 11.2024
Greeted customers upon entrance to store and offered assistance in locating items.
Coached, trained, and motivated employees to ensure effective team performance.
Managed inventory levels, reducing stock shortages and overages.
Supervised and coordinated the daily activities of retail store associates.
Resolved customer complaints and issues, maintaining high customer satisfaction ratings.
Led weekly team meetings to discuss sales goals, upcoming promotions, and operational issues.
Oversaw daily cash handling procedures, ensuring accuracy in transactions and deposits.
Researched out-of-stock items to find additional inventory in other store locations. maintain warehouse shelves to find items easily.
Processed online orders
Store Supervisor
Chalo freshco
Surrey, British Columbia
05.2022 - 05.2023
Ensured all documents related to shipments were accurate before sending out orders.
Maintained updated records on product deliveries, returns, damages.
Supervised work of cashiers, training new team members and monitoring performance.
Answered customer queries and complaints and provided prompt solutions.
Coached staff on strategies to enhance performance and improve customer relations.
Sales Associate
Chalo freshco
Surrey, British Columbia
01.2020 - 04.2022
Built and maintained relationships with peers and upper management to drive team success.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Answered store and merchandise questions and led customers to wanted items.