Parneet Grewal
Abbotsford,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CBSA Detention Centre Guard / Supervisor at IHC
Securiguard Services / GardaWorld
11.2020 - Current
- Monitor CCTV cameras and document and facilitate movement throughout the facility and respond to emergency codes with swift and decisive response.
- Completing health checks and observe client behaviors to recognize changes and evaluate risk factors with clients.
- Interact with clients who have mental health, drug and alcohol misuse / addiction issues and complete detailed incidents reports regarding client's behavior.
- Working closely with CBSA officers and police agencies to arrange the safe and secure transportation of clients from various border points to the main holding centre.
- Handle on-boarding tasks and training with new hires.
Security Officer
Securiguard Services
03.2020 - 11.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Loss Prevention Officer
ILPS
08.2019 - 05.2020
- Conducted daily store walk-throughs to identify potential security risks.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Observed video surveillance systems for prompt emergency response.
- Completed incident reports and activity logs for accurate, current records.
- Trained personnel on security best practices, protocols and procedures.
Customer Service Representative
Walmart
12.2017 - 11.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Rick Hansen Seconday School
Abbotsford, BC06.2018
Certification
- Advanced Security Training (AST)
- Emergency First Aid for Industry (OFA Level-1)
- BC Driver's License
Timeline
CBSA Detention Centre Guard / Supervisor at IHC
Securiguard Services / GardaWorld
11.2020 - Current
Security Officer
Securiguard Services
03.2020 - 11.2020
Loss Prevention Officer
ILPS
08.2019 - 05.2020
Customer Service Representative
Walmart
12.2017 - 11.2019
High School Diploma -
Rick Hansen Seconday School
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