Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Parminder Sran

Waterloo,ON

Summary

I aspire to be part of the corporate team, to work with full dedication and commitment, which provides ample opportunities to sharpen my skills and enhance the bond of my knowledge in various fields of royal profession. To grow with the organisation and to learn at every stage.

Overview

5
5
years of professional experience

Work History

Dispatcher

Boreal Group Inc.
06.2023 - 12.2023
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs
  • Managed daily delivery and work schedules to maximize coverage
  • Managed custom clearance at border, track shipments to avoid delays
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs
  • Answered customer requests with information about product availability, shipping information and status updates
  • Worked closely with the transportation supervisor to dispatch and assign loads
  • Verbal and Written Communication Documentation and Reporting.

Assistant Manager

Zteca Mexican Eatery Waterloo
09.2021 - 10.2022
  • Positioned skilled staff in key areas throughout shifts to optimize department productivity
  • Documented receipts, employee hours and inventory movement
  • Coached employees on interactions with customers to drive exceptional service
  • Helped employees accomplish tasks during peak periods
  • Coordinated shift workers for inventory receiving, auditing and restocking
  • Managed cash positions and made bank deposits
  • Kept customer and food preparation areas clean and well-organized
  • Organized food preparation stations and regularly replenished supplies
  • Documented receipts, employee hours and inventory movement
  • Helped employees accomplish tasks during peak periods
  • Coordinated shift workers for inventory receiving, auditing and restocking
  • Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.

Cashier

Tim Horton's
11.2018 - 04.2020
  • Greeted customers and took orders
  • Received payment by cash, debit and credit
  • Prepared food and beverages
  • Stocked goods, clearly labeled items and arranged
  • Answered customers about new products and policies
  • Trained new employees.

Education

Web Design and Development -

Conestoga College Kitchener
01.2019

M.C.A -

Punjab Technical University
01.2012

B.C.A -

Punjab Technical University
01.2009

Skills

  • Good Knowledge of MS Excel and Microsoft Word
  • Very Good typing speed in English
  • Innovative, Positive attitude, enthusiastic, proactive and assertive
  • Teamwork and Collaboration Scheduling
  • Ability to manage stress, time and people effectively
  • Ability to handle the assignments with effective leadership and supervision
  • Ability to handle fast-paced environment
  • Strong customer relationship builder
  • I am a motivated, hardworking, dedicated and honest person
  • Dispatch Coordination
  • Customer Relations
  • Schedule Management
  • Driver Communication
  • Customer Relationship Management

Hobbies and Interests

  • Listening Music
  • Net Surfing
  • Cooking

Timeline

Dispatcher

Boreal Group Inc.
06.2023 - 12.2023

Assistant Manager

Zteca Mexican Eatery Waterloo
09.2021 - 10.2022

Cashier

Tim Horton's
11.2018 - 04.2020

Web Design and Development -

Conestoga College Kitchener

M.C.A -

Punjab Technical University

B.C.A -

Punjab Technical University
Parminder Sran