I aspire to be part of the corporate team, to work with full dedication and commitment, which provides ample opportunities to sharpen my skills and enhance the bond of my knowledge in various fields of royal profession. To grow with the organisation and to learn at every stage.
Overview
5
5
years of professional experience
Work History
Dispatcher
Boreal Group Inc.
06.2023 - 12.2023
Monitored dispatch board and adjusted call priorities regularly based on caller needs
Managed daily delivery and work schedules to maximize coverage
Managed custom clearance at border, track shipments to avoid delays
Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs
Answered customer requests with information about product availability, shipping information and status updates
Worked closely with the transportation supervisor to dispatch and assign loads
Verbal and Written Communication Documentation and Reporting.
Assistant Manager
Zteca Mexican Eatery Waterloo
09.2021 - 10.2022
Positioned skilled staff in key areas throughout shifts to optimize department productivity
Documented receipts, employee hours and inventory movement
Coached employees on interactions with customers to drive exceptional service
Helped employees accomplish tasks during peak periods
Coordinated shift workers for inventory receiving, auditing and restocking
Managed cash positions and made bank deposits
Kept customer and food preparation areas clean and well-organized
Organized food preparation stations and regularly replenished supplies
Documented receipts, employee hours and inventory movement
Helped employees accomplish tasks during peak periods
Coordinated shift workers for inventory receiving, auditing and restocking
Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Cashier
Tim Horton's
11.2018 - 04.2020
Greeted customers and took orders
Received payment by cash, debit and credit
Prepared food and beverages
Stocked goods, clearly labeled items and arranged
Answered customers about new products and policies
Trained new employees.
Education
Web Design and Development -
Conestoga College Kitchener
01.2019
M.C.A -
Punjab Technical University
01.2012
B.C.A -
Punjab Technical University
01.2009
Skills
Good Knowledge of MS Excel and Microsoft Word
Very Good typing speed in English
Innovative, Positive attitude, enthusiastic, proactive and assertive
Teamwork and Collaboration Scheduling
Ability to manage stress, time and people effectively
Ability to handle the assignments with effective leadership and supervision
Ability to handle fast-paced environment
Strong customer relationship builder
I am a motivated, hardworking, dedicated and honest person