Parminder Kaur
Dartmouth,NS
Summary
Dynamic customer service professional with a proven track record at Pita on the Run, enhancing sales through active listening and conflict resolution. Skilled in time management and decision-making, I excelled in addressing complex customer issues, significantly boosting satisfaction and loyalty. Committed to achieving goals and fostering positive client relationships.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Customer Service Sales Representative
Pita on the Run
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Banquet Server
Delta Hotels By Marriott
10.2024 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Education
Diploma - Computer Systems Networking Technician
Canadore College of Applied Arts And Technology
Mississauga, ON12.2022
Skills
- Customer service
- Time management
- Active listening
- Goal oriented
- Conflict resolution
- Decision-making
Languages
English
Native or Bilingual
Accomplishments
I recently got the star of the month for my hard work and excellent performance in very short time.
Certification
CPR level C
Timeline
Banquet Server
Delta Hotels By Marriott
10.2024 - Current
Customer Service Sales Representative
Pita on the Run
Diploma - Computer Systems Networking Technician
Canadore College of Applied Arts And Technology
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