Parjinder Kaur
Brampton,ON
Summary
Trustworthy and dedicated team member with 3 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Cashier
Pizza Pizza
07.2022 - Current
- Processed both cash and card purchases and returns.
- Reconciled daily totals to maintain balanced and compliant ledgers.
- Received and processed customer payments.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising, and customer service.
- Alleviated customer service needs with policy-appropriate solutions.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Facilitated and logged store opening, closing, and shift changes.
- Maintained stock to meet expected customer demand.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Operated cash register to record transactions accurately and efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Checked personal identifications during alcohol and tobacco sales.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Team Leader
McDonald's
02.2022 - 02.2023
- Assisted in handling cash and fulfilling the third party online orders
- Front desk cash handling and drive through order handling
- Supervised in kitchen and assured quality of food
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Front Desk Receptionist
Shri Guru Nanak Dev Charitable Hospital
02.2020 - 06.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Assisted with medical coding and billing tasks.
Education
Graduate Certificate - Healthcare
Pures College of Technology And Sciences
Scarborough09.2023
Bachelor of Science - Medical
S D College
Chandigarh10.2020
Skills
- Customer Service
- Customer Relations
- Store Opening and Closing
- Verbal Communication
- Team Leadership
- Cash Handling
- Customer Needs Assessments
- Price Verification and Adjustments
- Multi-Tasking Skill
- Receipt Verification
- POS Inventory System Operation
- Cash Register Operations
- Hygiene Standards
- Front-End Operations
- Cashier Training
- Customer Satisfaction
- Call Handling
- Medical Records Verification
- Reviewing Medical Histories
- Medical Recordkeeping
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Food Handling
Smart Serve
Timeline
Senior Cashier
Pizza Pizza
07.2022 - Current
Team Leader
McDonald's
02.2022 - 02.2023
Front Desk Receptionist
Shri Guru Nanak Dev Charitable Hospital
02.2020 - 06.2021
Graduate Certificate - Healthcare
Pures College of Technology And Sciences
Bachelor of Science - Medical
S D College
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