Paris Lases-Perez
Anaheim
Summary
Current college student seeking marketing internship to gain practical experience. Strong communication, problem-solving, and analytical skills demonstrated through various projects. Proven leadership abilities with a track record of enhancing operational efficiency and boosting customer loyalty. Committed to learning and applying new skills for organizational success.
Overview
3
3
years of professional experience
Work History
Barista/Shift Supervisor
Philz Coffee
03.2023 - Current
- Uphold company values through customer service, beverage preparation and presentation, in-store marketing, and cleanliness of workspaces.
- Implemented successful marketing strategies to drive increased traffic into the store during peak hours.
- Oversee the training, scheduling, and performance of baristas to uphold company policy, and ensure operational efficiency.
- Address customer complaints with a professional demeanor, effective communication, and problem-solving skills to resolve issues.
- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.
Cashier/Customer Service
Whole Foods Market
08.2022 - 03.2023
- Ensured a positive customer experience by providing excellent customer service, and promptly addressing inquiries and concerns.
- Accurately processed cash, check, and credit card transactions using a point-of-sale system.
- Maintained merchandise presentation by stocking shelves, organizing displays, and counting inventory.
- Assisted customers with returns, refunds, and transaction issues.
- Aided by training and mentoring new team members.
Education
Associate of Arts - Business Administration, Marketing Concentration
California State Fullerton
Fullerton, CA06-2027
Associate of Arts - Business Administration
Santiago Canyon College
Orange, CA06-2025
Skills
- Leadership experience
- Analytical Skills
- Product upselling
- Sales promotion
- Time management
- Teamwork and collaboration
- Customer service
- Microsoft Excel
Languages
Spanish
Limited
Timeline
Barista/Shift Supervisor
Philz Coffee
03.2023 - Current
Cashier/Customer Service
Whole Foods Market
08.2022 - 03.2023
Associate of Arts - Business Administration, Marketing Concentration
California State Fullerton
Associate of Arts - Business Administration
Santiago Canyon College
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