Paris Ashkriz
North York,Canada
Summary
Enthusiastic and customer-focused professional with over 5 years of progressive experience in customer-facing roles, including leadership positions. Skilled in delivering exceptional service, managing cash transactions accurately, and maintaining a positive client experience. Strong communication, problem-solving, and organizational skills with a proven ability to work in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Customer Service Manager
Quick Feet Express
North York, Canada
01.2023 - Current
- Lead a team of customer service representatives to deliver exceptional service and meet performance targets
- Resolve escalated customer issues with professionalism and empathy
- Process and verify cash, credit, and debit transactions
- Train and onboard new staff members, providing ongoing support and coaching
- Maintain accurate records and reports to ensure compliance with company policies
Customer Service Representative
Quick Feet Express
North York, Canada
01.2022 - 01.2023
- Delivered front-line service, assisting customers with inquiries, orders, and problem resolution
- Handled cash and electronic payments accurately, balancing cash drawer daily
- Provided product and service information to customers
- Supported team in achieving sales and customer service goals
- Contributed to a positive, team-oriented work environment
Customer Service Representative
Dela Gallery
Toronto, Canada
01.2020 - 01.2022
- Provided front-line customer support in a busy gallery and retail environment
- Handled cash and electronic payments with precision, balancing cash drawer daily
- Assisted customers with product information and sales, upselling when appropriate
- Resolved customer complaints calmly and effectively
- Contributed to a team environment and supported gallery operations
Peer Tutor
George Brown College
Toronto, Canada
01.2018 - 01.2020
- Tutored college peers in subject-specific areas, adapting to diverse learning styles
- Developed strong communication and mentoring skills
- Provided administrative support, including tracking attendance and session reports
- Fostered a positive and supportive learning environment
Education
Game Art -
George Brown College
Toronto, ON01.2021
Skills
- Outstanding customer service and relationship-building
- Cash handling and transaction processing
- Conflict resolution and problem-solving
- Team leadership and training
- Excellent verbal and written communication
- Strong attention to detail and accuracy
- Ability to work under pressure
- Excellent time management skills
References
Available upon request
Accomplishments
- Customer Service Fundamentals course, University of California, Davis
- Financial Literacy: Banking Basics, Open University online course
References
References available upon request.
Timeline
Customer Service Manager
Quick Feet Express
01.2023 - Current
Customer Service Representative
Quick Feet Express
01.2022 - 01.2023
Customer Service Representative
Dela Gallery
01.2020 - 01.2022
Peer Tutor
George Brown College
01.2018 - 01.2020
Game Art -
George Brown College
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