PARINAYA MURALI
Markham,ON
Summary
Enthusiastic business management graduate eager to contribute to team success through smart work, attention to detail and excellent organizational skills. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Overview
5
5
years of professional experience
Work History
Operations Supervisor
Probus Logistics
04.2023 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Managed internal operational standards and productivity targets.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Collected customer feedback and made business adjustments to improve retention and satisfaction.
- Tracked company equipment, tools and technology to manage inventory.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
Warehouse Associate
Probus Logistics
07.2022 - Current
- Leading receiving team for all customers by inspecting incoming and outgoing shipments to verify accuracy and prevent errors
- Prepared orders for shipment by creating, packing and labeling merchandise
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Leading team in preparing orders and confirming
- Handling clients and scheduling deliveries
- Main contact for customers Link product solution, Tree of Life, DSV, Winnwell
- Inspecting incoming and outgoing shipments to verify accuracy and prevent errors.
Team Leader
Florentina foods ltd
02.2021 - 06.2022
- Lead team by assigning them their activities for the day
- Making sure machines are good for production
- Leading inbound and outbound team
- Mentored and guided employees to foster proper completion of assigned duties
- Initiated timely response to emails, voicemails and written correspondence.
Business Development Executive
Infosys
01.2019 - 01.2020
- Defined and integrated roles, responsibilities and processes for business team and data management organization
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs
- Implemented successful approaches to revitalize underperforming product lines and create new profit-generating enterprises.
Education
PGDM: Marketing Management Digital Media -
Lambton College
Toronto, ON01.2022
Bachelor of Commerce -
Nehru arts and science College
Coimbatore, Tamil Nadu01.2019
Skills
- MS Office
- Adobe Photoshop
- Internet and social media tools
- Scanning software
- In-depth knowledge in Microsoft PowerPoint
- Warehouse management system (3PL) and RFPathways
- Performance monitoring
- Task Delegation
- Staff Supervision
- Customer service
- Sales
- Management and supervising skill
- Client Handling
- Data entry
- Critical thinking
- Customer service
- Sales management
- Team management
- Leadership and team building
- Inventory Coordination
- Relationship Building
Languages
English
Native or Bilingual
Hindi
Professional Working
Malayalam
Native or Bilingual
Tamil
Full Professional
Personal Information
Title: Warehouse Associate
Timeline
Operations Supervisor
Probus Logistics
04.2023 - Current
Warehouse Associate
Probus Logistics
07.2022 - Current
Team Leader
Florentina foods ltd
02.2021 - 06.2022
Business Development Executive
Infosys
01.2019 - 01.2020
PGDM: Marketing Management Digital Media -
Lambton College
Bachelor of Commerce -
Nehru arts and science College
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