Pardeep Singh
Burlington,ON
Summary
Registered pharmacy technician with strong background in pharmacy operations, medication management, and patient care. Known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Mountainside Compounding Pharmacy
11.2019 - 12.2024
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Merchandised over-the-counter goods and rotated stock.
- Received incoming supplies and stocked in correct locations.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
- Trained new pharmacy staff on computer system and drug management protocols.
- Kept pharmacy counter and related areas clean, neat and organized.
Pharmacy Technician Student
Joseph Brant Hospital
01.2022 - 02.2022
- Answered incoming phone calls and addressed questions from healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions (BPMH - best possible medication history).
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Prepared sterile medications in a sterile room.
- Prepared medication carts for patients.
- Packaged medications with ATP machine
- Performed Inventory, Delivery and Orders
Pharmacy Technician Student
Juravinski Cancer Outpatient Pharmacy
02.2022 - 03.2022
- Answered incoming phone calls and addressed questions from patients and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Counseled patients on devices, such as blood glucose device.
- Took verbal prescription orders.
Assistant Manager
Tim Hortons
09.2012 - 11.2019
- Assistant Manager 01/2018 - 11/2019
- Supervisor 10/2015 - 01/2018
- Customer Service 09/2012 - 10/2015
- Scheduled and directed staff in daily work assignments to maximize productivity to meet or exceed quality service goals.
- Train workers in food preparation, equipment and in service, sanitation, and safety procedures.
- Inspect supplies, equipment, and work areas to ensure efficient service and meet standards.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Investigated and resolved customer inquiries and complaints.
- Strong leader of customer support staff.
- Order inventory, and receive the delivery.
- Prepare and serve food and drink to customers, ensuring high-quality service in a high-pressure, fast-paced environment.
Education
Diploma - Pharmacy Technician
Mohawk College of Applied Arts And Technology
Hamilton, ON06.2022
Graduate Certificate - Pre-Health Science
Mohawk College of Applied Arts And Technology
Hamilton, ON06.2020
Skills
- Proficient in PharmaClik Rx, Kroll and Meditech, Propel Rx
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Standard Email Interfaces (Gmail, Hotmail, Outlook)
- Mathematical Aptitude
- Conflict resolution
- Attention to detail
- Multi-tasking
- Customer service
- Trusted key holder
- Strong leadership skills
- Great Team Player
Certification
- Certified Telus Kroll Professional (CTKP) , PharmAchieve - 02/2024
Volunteer Work
Community Worker 2010 - March 2020
Guru Ravidas Sikh Temple
- Prepare food for community events
- Cook food in advance of community events
- Clean facilities in preparation for and after events
Animal Care Worker July 2016 – May 2020
Burlington Humane Society , Burlington, ON
- Provide cats and kittens with fresh food, water and litter boxes
- Administer medication to cats in a safe and calming manner
- Sweeping, mopping, and sanitizing the cats' spaces to ensure they remain healthy
Timeline
Pharmacy Technician Student
Juravinski Cancer Outpatient Pharmacy
02.2022 - 03.2022
Pharmacy Technician Student
Joseph Brant Hospital
01.2022 - 02.2022
Pharmacy Assistant
Mountainside Compounding Pharmacy
11.2019 - 12.2024
Assistant Manager
Tim Hortons
09.2012 - 11.2019
Diploma - Pharmacy Technician
Mohawk College of Applied Arts And Technology
Graduate Certificate - Pre-Health Science
Mohawk College of Applied Arts And Technology
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