Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oleksandra Dovbenko

33 Bay Street , Toronto,ON

Summary

Highly-motivated employee who quickly learns new information. Reliable person with experience in providing quality customer service, demonstrates strong teamwork, problem-solving and organisation skills. Driven to work hard and build long-term relationships with companies and employers.

Overview

6
6
years of professional experience

Work History

Pharmacy Assistant

IDA Pharmacy Peoples Drug Mart
11.2023 - Current
  • Provided medication counselling to patients on the proper use and potential side effects of their medications.
  • Verified patient information to correctly dispense medications..
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Supported operations with filing, copying and faxing.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Responsible for pre-packing medications in blister packs and dispill.
  • Assisted patients with billing inquiries and insurance questions. Followed up with insurance companies.

Pharmacy Assistant

Rexall
10.2023 - 11.2023
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Counted and labeled prescriptions with correct item and quantity.
  • Tested a customers blood sugar or blood pressure.
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Contact: Kelly Ng +1 (647) 567-3750

Front Store Clerk

Rexall
09.2023 - 09.2023
  • Greeted customers, answered inquiries and provided information on products and services.
  • Resolved concerns such as pricing problems, damaged products.
  • Operated cash registers accurately to process customer transactions.

Contact: Maurizio Mandarino +1 (416) 607-5552

Pharmacist

Drug store Tehmedservice
06.2022 - 06.2023
  • Provided parmaceutical care to customers;
  • Compounded, packaged, labeled and dispensed medications.
  • Reviewed and executed physician's prescriptions check their appropriateness and legality;
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Advised customers on non-prescription medications such as over-the-counter drugs, herbals and nutritional supplements.

Food and Beverage Server

Restaurant Lounge Karaoke Aura
11.2018 - 01.2020
  • Greeted customers,provided detailed information on menu items, including ingredients and preparation methods.
  • Suggested food and beverage items to customers based on their preferences.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Took reservations and to-go orders , answered phone calls.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Calculated charges, issued table checks and collected payments from customers.

Education

Bachelor's Degree - Forestry And Horticulture

Vinnitsa National Agrarian University
Vinnitsya, Ukraine

Master’s Degree - Pharmacy/Industrial Pharmacy

National Pirogov Memorial Medical University
Vinnitsya, Ukraine
06.2022

Skills

  • Customer service
  • Communication skills
  • Organisational and strategic planning
  • Multitasking skills
  • Problem Resolution
  • Strong team player
  • Stress tolerance
  • Bilingual
  • Quick learner
  • Drug Inventory Control
  • Insurance Billing
  • Microsoft Word, Microsoft Powerpoint
  • Kroll Rx, Propel Rx

Languages

English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Pharmacy Assistant

IDA Pharmacy Peoples Drug Mart
11.2023 - Current

Pharmacy Assistant

Rexall
10.2023 - 11.2023

Front Store Clerk

Rexall
09.2023 - 09.2023

Pharmacist

Drug store Tehmedservice
06.2022 - 06.2023

Food and Beverage Server

Restaurant Lounge Karaoke Aura
11.2018 - 01.2020

Bachelor's Degree - Forestry And Horticulture

Vinnitsa National Agrarian University

Master’s Degree - Pharmacy/Industrial Pharmacy

National Pirogov Memorial Medical University
Oleksandra Dovbenko