PARAV DHAND
Brampton
Summary
Experienced with coordinating complex dispatch operations, ensuring seamless communication and efficient scheduling. Utilizes strategic planning and real-time problem-solving to address operational challenges. Track record of maintaining high standards of service through effective team collaboration and adaptability.
Overview
5
5
years of professional experience
Work History
Freight Coordinator
Autobahn Freight Lines
11.2024 - Current
- Improved customer satisfaction with timely and accurate dispatching of service requests.
- Enhanced dispatch efficiency by implementing a new scheduling system and optimizing routes.
- Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently while maintaining a professional demeanor.
- Coordinated schedules for multiple teams, ensuring optimal coverage during peak hours.
Freight Coordinator
FATEH TRANSPORT
02.2023 - 11.2024
- Developed strategies to reduce overall shipping costs while maintaining high-quality service.
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
- Utilized logistics software to manage, monitor and track shipments from origin to destination.
- Assisted with problem resolution and dispute management relating to import and export activities.
- Negotiated freight rates with carriers for international transportation of goods.
- Managed import and export of hazardous materials in compliance with applicable laws and regulations.
- Built working relationships with clients to foster loyalty and encourage repeat business.
Freight Broker
TRIPLE STAR LOGISTICS
11.2022 - 02.2023
- Monitored market and negotiated rates based on trends.
- Tracked shipments and trucks out on deliveries.
- Planned routes for various shipments according to special events, customer needs and weather.
- Contacted existing customers to update accounts and confirm deals.
- Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
- Collaborated with team members to resolve challenges and improve productivity.
Freight Coordinator
HUNTER EXPRESS
01.2022 - 11.2022
- Determined method of shipment and prepared bills of lading, invoices and other shipping documents
- Supported cargo mobility and contingency operation to spearhead [Type] programs
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes
- Advised clients on transportation and payment methods
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Freight Coordinator
AUTOLINX EXPRESS
01.2020 - 01.2022
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes
- Created documents of load plans, cargo cleanliness inspections and transportation processes
- Maintained energy and enthusiasm in fast-paced environment
- Participated in continuous improvement by generating suggestions
- Engaging in problem-solving activities to support teamwork
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
Education
Master of Arts - BUSINESS MANAGEMENT IN HUMAN RESOURCE MANAGEMENT
Lambton College of Applied Arts And Technology
05.2019
Bachelor of Arts - ACCOUNTING AND FINANCE
PUNJABI UNIVERSITY
PATIALA 05.2017
Skills
- MS Office
- Data Entry
- Shipping documents preparation
- Goods classification
- Cargo shipment weighing
- Cargo shipment estimations
- Pickup arrangements
- Active Listening
- Critical Thinking
- Freight Bills Preparation
- Dispatch software
- Safety compliance
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Freight Coordinator
Autobahn Freight Lines
11.2024 - Current
Freight Coordinator
FATEH TRANSPORT
02.2023 - 11.2024
Freight Broker
TRIPLE STAR LOGISTICS
11.2022 - 02.2023
Freight Coordinator
HUNTER EXPRESS
01.2022 - 11.2022
Freight Coordinator
AUTOLINX EXPRESS
01.2020 - 01.2022
Master of Arts - BUSINESS MANAGEMENT IN HUMAN RESOURCE MANAGEMENT
Lambton College of Applied Arts And Technology
Bachelor of Arts - ACCOUNTING AND FINANCE
PUNJABI UNIVERSITY
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