Charlotte Anderson
Mississauga,ON
Summary
An accomplished highly motivated and result driven professional for over 20 years
experience in Administration, Freight Forwarding.
Excellent working knowledge of Microsoft office, Excel, Word.
Overview
25
25
years of professional experience
Work History
Freight Coordinator
Heart Logistics LTD
06.2005 - Current
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Created documents of load plans, cargo cleanliness inspections and transportation processes.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Entered shipping information into computer system and estimated freight and postal rates.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
- Determined method of shipment and prepared bills of lading, invoices and other shipping documents
- Advised clients on transportation and payment methods.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Office Administrator
Gurza International
03.2002 - 05.2005
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Assisted with coordination and hosting of company events.
Permit Coordinator
Commerce Custom Brokers
01.1998 - 02.2002
- Prepared import and export permit applicationfor clients and personal effects
- Reception
- Customer Service
- Invoicing
- Tracking and Tracing
- Filing
Education
High School Diploma -
Streetsville Secondary School
Mississauga, ONSkills
- Business Administration
- Mail Handling
- Office Management
- Attention to Detail
- Recordkeeping and File Management
- MS Office
- Administrative and Clerical Support
Timeline
Freight Coordinator
Heart Logistics LTD
06.2005 - Current
Office Administrator
Gurza International
03.2002 - 05.2005
Permit Coordinator
Commerce Custom Brokers
01.1998 - 02.2002
High School Diploma -
Streetsville Secondary School